Manager, Creative

Posted 2 Days Ago
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Lincolnshire, IL, USA
In-Office
Senior level
Retail
The Role
Lead Quill's creative vision across digital, print, social, email, packaging, and video. Develop and present campaign concepts, mentor creatives, manage production and projects, ensure brand consistency, and optimize work using performance insights.
Summary Generated by Built In

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. 


What you will be doing:

• Help shape and execute the creative vision for the Quill brand across digital, print, social, email, packaging, and video

• Lead concept development and execution for campaigns, product launches, seasonal initiatives, and brand storytelling

• Partner cross-functionally with eCommerce, Merchandising, Promotions, Sales, and Marketing teams

• Ensure brand consistency across all customer touchpoints

• Present creative concepts to stakeholders and leadership

• Mentor designers, copywriters, and freelance partners

• Oversee photography, video, and content production

• Optimize creative using performance insights and testing

• Stay current on design and digital trends

• Manage projects to meet deadlines and budgets


What You Bring to the Table:

• Strong creative thinker with passion for storytelling and brand building

• Excellent communication and presentation skills

• Ability to manage multiple projects in a fast-paced environment

• Strong collaboration and organizational skills

• High attention to detail and adaptability


What’s needed: Basic Qualifications:

• Bachelor’s degree or equivalent experience in design or equivalent work experience 

• 5+ years of experience in a creative, branding, or marketing role

• Experience across digital, social, email, print, and brand channels

• Strong portfolio of multi-channel work

• Proficiency in Adobe Creative Cloud, Figma, and Microsoft Office

• Strong project management skills


Preferred Qualifications:

• Experience in retail or eCommerce environments

• Photography, video, motion, or AI-assisted creative experience

• Experience mentoring junior creatives


We Offer:

• Inclusive culture with associate-led Business Resource Groups

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!


The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.


About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • Bachelor's degree or equivalent experience in design or equivalent work experience
  • 5+ years of experience in a creative, branding, or marketing role
  • Experience across digital, social, email, print, and brand channels
  • Strong portfolio of multi-channel work
  • Proficiency in Adobe Creative Cloud
  • Proficiency in Figma
  • Proficiency in Microsoft Office
  • Strong project management skills
  • Strong creative thinking, storytelling, and brand-building ability
  • Excellent communication and presentation skills
  • Ability to manage multiple projects in a fast-paced environment
  • Strong collaboration, organizational skills, high attention to detail, and adaptability
  • Experience in retail or eCommerce environments
  • Photography, video, motion, or AI-assisted creative experience
  • Experience mentoring junior creatives

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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