Manager Creative Services Design

JOB DESCRIPTION
Manages operational delivery, cost model, and professional employees who provide customer-focused and professional internal creative agency services to internal clients. Facilitates traffic, project management and creative delivery of cost effective and high-quality creative materials based on briefs from stakeholders across the organization. Executes overall strategy for the department to assure quality design execution as well as maintaining effective resource management and processes. Maintains impeccable knowledge of brand guidelines and resources. Establishes a measurement model and provides production tracking to drive continuous improvement in design, video and multimedia. Accountable for design quality, process improvements for creative execution across UL.
Responsibilities

• Maintains an understanding of target audiences, business segments, and collaborates with internal subject matter experts.
• Manages the performance of team members by providing feedback and guidance, and ensuring that all policies are understood and adhered to.
• Directing and motivating teams of designers to help them use their talents effectively.
• Oversee client pitches and proposals
• Oversee cost model, deliverables, timelines and budgets on design projects.
• Meet with clients or upper management to explain strategies and solutions
• Ensures that effective and transparent production processes, cost models and staffing strategies are in place, managed and continuously improved.
• Collaborates with strategy to define the experience strategy and sets design vision.
• Passionately and curiously studies design principles and best practices.
• Develop team skills and advance career development of team.
• Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
• Proactive in looking at more efficient ways to templatize and create a repeatable process for our designers.
• Actively making sure our staffing model is accurate and managing our outside staffing agencies for designers.
• Participates in and leads brainstorming sessions

QUALIFICATIONS

• Generally 8 years or more of related discipline experience or demonstrated competency including 2 years or more of relevant management/leadership experience or demonstrated competency
• Hand-on experience in creative process, digital marketing, video, multimedia design and brand development
• leadership and organization skills
• Experience researching and staying current on design/video trends
• Interpersonal and analytical abilities
• Proven leadership ability in team building
• Mentoring and managing creative talent
• Possesses a growth mindset and creative problem solving skills
• Possesses strong presentation skills and excels at communicating design concepts to non-design stakeholders
• Operates well across multiple simultaneous projects
• Understanding, solving and delivering work answering the creative brief.
• Experience with using staffing agencies.
• Experience providing cost analysis and efficient design processes.
• Experience in Adobe Creative Cloud.
• Experience using templated services as an extension to creative execution.

What you'll experience working at UL:

• Mission: For UL Solutions, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
• People: Ask any UL Solutions employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL Solutions. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL Solutions are eligible for bonus compensation. UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:
Working at UL Solutions is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
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