The team
Chief Operations Office (COO) is responsible for servicing multiple brands within the Group internationally, delivering a highly dynamic operations environment, outstanding customer experiences and better risk outcomes. This is achieved through end-to-end process management, the use of innovative new technologies and a cross-skilled, capable workforce.
Do work that mattersWe are seeking a highly motivated individual with a keen interest in risk management to join our team as a Manager Controls Assurance. You will be responsible for executing and overseeing control testing to ensure compliance with regulatory requirements and internal policies. You will partner with key stakeholders to deliver insights, utilising data and your analytical skills. Working in a fast-paced environment, you will need to be adaptable, build strong relationships and work collaboratively with COO Control Owners, COO Line 1 Risk teams, Line 2 and Group Audit.
We are open to applications from Sydney, Perth, Melbourne, Brisbane and Hobart.
Your Skills & ExperienceConduct Line 1 assurance through the testing of complex automated and business controls.
Be accountable and take ownership of assigned controls, including the application of testing strategies and methodologies.
Validate and present findings and document test plans and test results clearly and concisely, including improvement opportunities.
Deliver high-quality testing and accurate outcomes within established timeframes and in alignment with the Controls Assessment Program (CAP) Standard.
Drive continuous improvement of the control environment through strategic risk initiatives, automation and control rationalisation.
Controls testing experience, including the identification, planning, testing and reporting of business controls across various business processes.
The ability to think critically and analytically, and use data-driven insights to solve problems.
Demonstrated strong interpersonal, verbal and written communication skills, with the ability to influence stakeholders and build effective relationships at all levels of the organisation.
Knowledge of Operational and Compliance Risk frameworks.
We are also interested in hearing from candidates who bring experience in one or more of the following areas. These capabilities would be highly valued but are not essential, and we encourage you to apply even if you do not meet every item:
Bring strong hands-on AI generative AI tools experience, including building AI agents, to improve assurance, analysis and business processes.
Building dashboards and data visualisations using Power BI or similar tools.
Using Alteryx or similar tools to analyse data and automate testing, workflows and reporting.
Turning technical outputs into clear business insights while applying appropriate governance and oversight.
At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Skills Required
- Controls testing experience, including identifying, planning, testing, and reporting business controls across various processes.
- Critical and analytical thinking skills with the ability to use data-driven insights to solve problems.
- Strong interpersonal, verbal, and written communication skills.
- Ability to influence stakeholders and build effective relationships at all organizational levels.
- Knowledge of operational and compliance risk frameworks.
- Hands-on experience with generative AI tools, including building AI agents.
- Experience building dashboards and data visualizations using Power BI or similar tools.
- Experience using Alteryx or similar tools for data analysis and automated testing, workflows, and reporting.
- Ability to translate technical outputs into clear business insights while applying governance and oversight.
Commonwealth Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Commonwealth Bank and has not been reviewed or approved by Commonwealth Bank.
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Leave & Time Off Breadth — The bank offers additional Life Leave, the option to purchase up to four extra weeks, pet leave, and paid volunteering leave alongside flexible-working options. Public materials indicate these leave features compare well within Australian banking.
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Parental & Family Support — Permanent employees can access up to 18 weeks of paid parental leave, and superannuation is paid for up to 34 weeks of unpaid parental leave. These provisions extend support for new parents beyond standard settings.
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Wellbeing & Lifestyle Benefits — Access includes CBHS Health Fund, Fitness Passport, a 24/7 wellbeing platform with telehealth, an Employee Assistance Program, and employer‑paid income protection for up to two years, alongside staff banking perks and share plans. This combination provides day‑to‑day value across health, protection, and financial perks.
Commonwealth Bank Insights
What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
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