Indigenous Chief Operations Office Pathways Program

Reposted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Central, BWA
Remote
Entry level
Fintech • Financial Services
The Role
A 12-month paid, full-time development program for Aboriginal and Torres Strait Islander people. Perform and improve operational processes (loans, payments, grants, verifications), keep accurate reporting, communicate with stakeholders, receive on-the-job training and complete an accredited Certificate in Business or Finance, with support from an Indigenous employee network.
Summary Generated by Built In
  • You are an Aboriginal and/or Torres Strait Islander person looking to kick start your career while you study

  • We are an Indigenous Operations Academy in Australia’s largest bank

  • Together we can support processes that deliver products, services and productivity benefits to CommBank customers while you complete an accredited Certificate qualification.

Do work that matters

Our Chief Operations Office (COO) Pathways Program is a 12-month paid development program designed to help Aboriginal and Torres Strait Islander people build on their existing experience while exploring new career opportunities across one of Australia's largest organisations.

You will undertake a fulltime time work with a view to moving into a permanent role at the successful completion of the program. You will be supported by on-the-job training, complemented by an accredited Certificate in Business or Finance.

You will be part of a team that is dedicated to running, improving, and transforming the processes that deliver products, services, and productivity benefits to the CommBank Group’s customers.

See yourself in our team

You will be completing processes that fulfil critical services for our customers including the establishment and discharge of loans, processing payments and grants, and verifying details to progress product applications.

With a focus on simply and safely meeting the needs of our customers, you will have:

  • A keen eye for detail and a curiosity and confidence to seek clarification

  • Strong organisational skills and ability to keep accurate reporting

  • Demonstrated care, courage and commitment and be an energetic contributor to team meetings

  • Excellent verbal and written communication skills - be able to communicate with both internal and external stakeholders

  • A desire to learn and further develop project skills

We’re interested in hearing from people who:

  • Enjoy solving problems and learning new things

  • Work well with people and build strong relationships

  • Are looking to grow their careers and explore new opportunities

  • Want to make a meaningful contribution through their work

  • Have experience working in a fast-paced environment.

  • Can demonstrate competency in use of MS Office suite including Outlook, Word, and Excel

  • Possess a learning mindset

  • Are committed to collaborating with a team to meet the needs of our customers while completing a Certificate Qualification

While completing the program you’ll have the benefits of:

  • Attend our Yarning Circles to connect with our Indigenous Employee Network

  • Cultural leave for attending community commitments

  • Having access to staff discounts and deals

So, if you like the look of this but do not know if a career in banking is for you, we would love to have a yarn anyway. You can submit your details to our expression of interest here and we will be in touch. Joining CommBank means you’ll be a part of a community, determined to make a real difference for First Nations Australians. That is because our culture is all about creating a place where you can be you.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 28/08/2026

Skills Required

  • Aboriginal and/or Torres Strait Islander person
  • Currently studying and able to complete an accredited Certificate in Business or Finance while working
  • Availability to work full-time for the 12-month program
  • Competency in MS Office suite including Outlook, Word, and Excel
  • Keen eye for detail and confidence to seek clarification
  • Strong organisational skills and ability to keep accurate reporting
  • Excellent verbal and written communication skills for internal and external stakeholders
  • Experience working in a fast-paced environment
  • Desire to learn and develop project skills and collaborate within a team

Commonwealth Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Commonwealth Bank and has not been reviewed or approved by Commonwealth Bank.

  • Leave & Time Off Breadth The bank offers additional Life Leave, the option to purchase up to four extra weeks, pet leave, and paid volunteering leave alongside flexible-working options. Public materials indicate these leave features compare well within Australian banking.
  • Parental & Family Support Permanent employees can access up to 18 weeks of paid parental leave, and superannuation is paid for up to 34 weeks of unpaid parental leave. These provisions extend support for new parents beyond standard settings.
  • Wellbeing & Lifestyle Benefits Access includes CBHS Health Fund, Fitness Passport, a 24/7 wellbeing platform with telehealth, an Employee Assistance Program, and employer‑paid income protection for up to two years, alongside staff banking perks and share plans. This combination provides day‑to‑day value across health, protection, and financial perks.

Commonwealth Bank Insights

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The Company
HQ: Sydney, New South Wales
52,000 Employees
Year Founded: 1911

What We Do

Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.

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