The American Express Global Privacy Oversight are trusted advisors on the American Express Data Protection & Privacy Principles. We work to raise privacy awareness, drive compliance towards internal privacy policies and regulatory expectations across the organization and establish privacy as a strategic differentiator for the American Express brand. As a second line of defense function, Global Privacy oversee, provide expertise in, and challenge the identification, management, and mitigation of privacy risks across the company in line with the privacy framework and the company’s vision to provide the world’s best customer experience every day.
This position, based in India shall report to the Director, APAC Privacy.
The successful candidate must be passionate about privacy, with subject matter expertise covering privacy regulations across the APAC. The candidate shall be responsible for deploying an effective working knowledge of risk and control practices to support the business in achieving objectives alongside privacy risk management goals.
ResponsibilitiesKey Responsibilities
Promote a culture of data protection and compliance across APAC Region.
Provide effective challenge to business units on Privacy regulatory matters.
Undertake monitoring and oversight activities from Privacy perspective impacting Business Units / Legal entities.
Continuously evaluate the existing data protection framework to identify areas of no or partial compliance and work with relevant teams to rectify issues.
Partner cross-functionally to evaluate privacy considerations within existing and new processes and capabilities.
Build strong, collaborative relationships with risk oversight functions, GCO, Compliance, International Compliance Testing, Operational Excellence, Information Security, Public Affairs, and many others to drive privacy best practices throughout the enterprise.
Support development, coordination and implementation of the global privacy program and drive privacy awareness and education across the APAC region.
Support business in accomplishing privacy risk management goals, advising on best practice controls and risk mitigation strategies.
Qualifications
Minimum Qualifications
6-8 years’ experience in a Compliance / Legal/ Audit / Risk Management role in a highly regulated domain or relevant experience in consultancy within the Big Four or in a bank/financial institution background.
Good knowledge of Privacy Laws and practices
Ability to work effectively under pressure, competing priorities under demanding deadlines and to manage sensitive and confidential information.
Excellent written and verbal communication and presentation skills, able to create compelling arguments and influence across all levels of the organization.
Ability to operate multi-nationally with regulators, law enforcement, business partners and Agents
Ability to conceptualize and break down complex issues into actionable tasks
Ability to address large groups and conduct training.
High standard of integrity
Strong computer knowledge; excellent MS Word, Excel, PowerPoint skills.
Must be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment.
Demonstrated ability to manage risk strategically and tactically and deliver initiatives to advance the maturity and soundness of the control environment.
Excellent relationship building skills to partner effectively across diverse, cross-functional teams in complex and rapidly changing environments.
Outstanding problem-solving and analytical skills, with strong learning agility and willingness to embrace and lead through change.
Preferred Additional:
- Preferably CA/LLB/CS/CIA/Master’s Degree.
- Professional Certification (e.g. CIPP/E/A, CIPM).
- Privacy subject matter expert who remains current on emerging privacy issues, regulation, industry activities and emerging technologies in the APAC region.
- Working knowledge of financial privacy and other customer privacy laws and experience collaborating with regulators.
- Working knowledge of privacy risk identification, assessment, and management frameworks, including designing and implementing privacy related controls.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- 6-8 years' experience in Compliance, Legal, Audit, Risk Management, Big Four consultancy, or banking/financial institution background
- Good knowledge of privacy laws and practices (APAC region)
- Ability to work effectively under pressure and manage sensitive, confidential information
- Excellent written and verbal communication and presentation skills, with ability to influence across all levels
- Ability to operate multi-nationally with regulators, law enforcement, business partners and agents
- Ability to conceptualize complex issues and break them into actionable tasks
- Ability to address large groups and conduct training
- High standard of integrity
- Strong computer knowledge; excellent MS Word, Excel, PowerPoint skills
- Self-motivated, dependable, adaptable, detail oriented; able to work independently or in a team
- Demonstrated ability to manage risk strategically and tactically and advance control environment maturity
- Excellent relationship-building skills to partner across diverse, cross-functional teams
- Outstanding problem-solving and analytical skills with strong learning agility
- CA/LLB/CS/CIA/Master's Degree
- Professional privacy certification (e.g., CIPP/E, CIPP/A, CIPM)
- Privacy subject matter expert current on emerging privacy issues, regulations and technologies in APAC
- Working knowledge of financial/customer privacy laws and experience collaborating with regulators
- Working knowledge of privacy risk identification, assessment and management frameworks and controls design
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
