Manager, Compliance & Ethics - Shanghai

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
 
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
 
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

Job Description

JOB TITLE:                     Manager, Corporate Compliance and Ethics

SELECT ONE:                 Corporate

JOB CODE:                     SH1603

JOB FAMILY:                  Corporate Legal

REPORTS TO:                Chief Compliance Officer

​This position is responsible for leading the implementation of effective compliance program operations that supports one or more of the Company’s lines of business and managing a team of compliance professionals and/or may support personnel devoted to the execution and oversight of the program. 

• Manages day to day compliance and ethics program operations across the Company to ensure adherence to company/client policies and ethical standards (e.g., based on specific OIG Corporate Integrity Agreement requirements applicable to the client), training and education, compliance monitoring mechanisms, and providing ongoing compliance operational support to clients and internal business stakeholders.  Provides input for operating strategy, policies and procedures for subordinates and decisions are likely to impact multiple areas and/or client accounts
• Develops and generates metrics and reporting information in support of the Chief Compliance Officer for the quarterly meetings of the Company’s Board Audit Committee. 
• Manages and implements operations for ensuring accurate and consistent responses to various requests related to the company’s corporate compliance and ethics program from internal stakeholders (e.g., conflict of interest disclosures), clients (e.g., certifications, questionnaires), auditors and governmental bodies (e.g., FINRA).
• Initiates, facilitates, and promotes activities to foster compliance awareness and support the prompt detection and resolution of compliance and ethics issues.
• Maintains high level of understanding of applicable compliance laws and regulations and proposes updates and implements operational improvements to the compliance program operations and standard operating procedures, as appropriate in relation to these requirements.
• Support the creation, maintenance and/or implementation of company business and client-specific compliance policies, rules and standard operating procedures to ensure operational compliance by company employees with the following pharmaceutical industry legal, regulatory compliance requirements and ethical standards (as applicable) that govern interactions with health care providers and patients.  
• Proactively identifies, develops and implements enhancements to improve processes, compliance oversight and to mitigate potential risks to the organization, including implementing updates or enhancements to key compliance program standard operating processes and procedures.  ​Support development of applicable risk management tools and ongoing monitoring to support prompt and effective identification of commercial compliance risks, identification of programmatic gaps and implementation of corrective actions. 
• ​Collaborate with and provide support to internal stakeholders (Corporate Compliance, Human Resources, commercial compliance business management) and clients, as appropriate, when instances of non-compliance with compliance company or client requirements are detected, including in the investigations process to ensure prompt, effective action is taken to determine the nature and extent of the non-compliance, identity root cause and institute effective individual disciplinary action or programmatic changes, as applicable.   
• Provides compliance direction and support for the organization. Collaborates with other colleagues and stakeholders including Legal, Human Resources, and local business leadership to ensure corporate compliance policies and operations are properly and consistently implemented across the organization.
• ​Ensure the effective and strategic use of available databases, systems (e.g., Concur), data, and metrics to conduct effective oversight of applicable commercial compliance operations and determine the effectiveness of existing controls and promote enhancements of these data and systems, as appropriate, for improved commercial compliance strategic and operational support.  
• ​Act as a compliance and ethics role model and ambassador to create awareness and promote compliance with the Company’s Code of Conduct and Business Ethics and other corporate compliance policies (e.g., conflicts of interest, gifts and entertainment, anti-bribery/anti-corruption policy).   

​Note:  This job description describes the principal and main elements of the job.  It is a guide to the nature and main duties of the job as they currently exist, but is not intended as a wholly comprehensive or permanent representation. 

QUALIFICATION REQUIREMENTS (please indicate if ‘preferred’)

• Bachelor’s Degree and compliance experience in the healthcare (bio/pharma/med device) industry, preferably in both the Commercial and Clinical Development environment.
• Excellent written and verbal communication and interpersonal skills required. Ability to interact with all levels of the business. Fluent in English and Chinese.
• Ability to drive projects to completion, meeting internal and external timeline driven deliverables with a high degree of accuracy and manage multiple projects simultaneously.
• Demonstrated ability to be proactive, exercise independent judgment and demonstrated ability to work effectively on cross-functional teams with all levels of management and external client personnel.
• Proven ability to collaborate and advice management and clients on compliance and ethics matters and develop practical business solutions to mitigate risk.
• Demonstrated ability exercise critical thinking in applying principles, theories and concepts on a wide range of problems.
• Familiarity with essential “7 elements” components of an effective compliance and ethics program and ability to apply these principles to improve compliance and ethics operations.
• Demonstrate current working knowledge of various rules, regulations and industry guidance relevant to healthcare compliance and ethics.
• Ability to forge strong working relationships with Company colleagues and stakeholders in different disciplines and at all levels of the organization.
• Demonstrate high standards of conduct and ethics as well as appropriate judgment, independence, and discretion

Disclaimer:

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.  Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.