Manager, Communications Old Navy

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Folsom, CA
In-Office
eCommerce • Fashion
The Role
About the RoleIn this role, you will build and develop innovative internal and external content strategies to support the company’s long-range plan. You will collaborate with internal and external partners to plan, develop, implement, and evaluate strategic communications. You will develop a deep understanding of the business and leverage your understanding of industry trends to shape stories that convey the company’s priorities, values, and market position.What You'll Do
  • Celebrating Old Navy with thoughtful and inspiring communications.​
  • Crafting breakthrough stories that showcase the magic that Old Navy is (and will always be!) known for.​
  • Maximizing cultural relevance for new and existing audiences as partners to marketing​
  • Strengthen brand equity with consumers, media, employees and investors, and inspire brand reconsideration​
  • Educating and inspiring our employees through engaging brand meetings and messaging.​
  • Cultivating a sense of belonging for both customers and employees, while finding ways to spark joy.
    We also support Gap Inc. by aligning our work with Gap Inc. Communications Vision and Mission:
  • Cultivate champions who want to work for, shop at, and invest in Gap Inc. and our house of iconic American brands.​
  • Create breakthrough storytelling and experiences that elevate Gap Inc.’s narrative and serve as reasons to believe.​
  • Share resources with Gap Inc. communications teams across brands to ensure more efficient and effective work
  • Partner with the business to build a narrative that communicates our company’s business objectives, culture, and values to our employees, prospective employees, shareholders, and customers
  • Design, edit, and oversee the distribution of internal and external communication materials, including program communications, presentations, FAQs and fact sheets, press materials, speeches, articles, and social content
  • Provide guidance and support to executive management for internal and external meetings
  • Evaluate fit with target audience to ensure comprehension Implement metrics to evaluate effectiveness of communication plan delivery
  • Develop standards and guidelines for style and content
  • Responsible for quality of services and advice in meeting business partner needs
  • Responsible for end results of team and shares responsibility over resources, budget and adherence to policies
Who You Are
  • Ability to drive cultural and/or change initiatives, and position a brand/company as a great place to work

  • Creative, innovative, and curious; ability to move from concept to ideation to execution; strong bias for action

  • Ability to prioritize, multitask, and oversee multiple concurrent projects and workstreams with various business partners

  • Excellent written, verbal and advisory skills, including speechwriting experience; proven track record of delivering exceptional written work

  • Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions

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The Company
Bristol
11,000 Employees
Year Founded: 1969

What We Do

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.

Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.

Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.

Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.

We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.

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