Manager, Commissions

The Commissions Manager will be responsible for the management of a team of Commission analysts and oversight of the entire commission operation for the external Medicare brokers as well as the internal captive Medicare agents. The oversight process includes the complete broker/agent journey consisting of onboarding, credentialing, appointment and the monthly commission payout process.

Duties & Responsibilities:

• Has oversight of the entire broker appointment process to ensure proper completion of contracts and marketing agreements.
• Responsible for reviews of credentialing paperwork, confirmation of active licenses, and assignment of specific coding to be assigned to all new business for tracking and payment purposes
• Advises the sales and marketing staff regarding producer problems and/or difficulties if outreach/education is required
• Assists with hiring and training new staff members to their role within the commission team
• Responsible for managing incoming producer issues from the Service Call Center via designated CRM
• Responsible for reporting and tracking sales and commission payments to the Sales department
• Communicates with internal and third-party software developers and assist in the workings of commission models and/ or promotions to ensure programming provides accurate commission outputs
• Creates and maintains key commission analyses monthly, quarterly & annually
• Assists in policy and procedure updates in relation to commissions
• Additional duties as necessary

Minimum Qualifications:

• High School Diploma or GED equivalent from an accredited institution
• Experience in the Broker appointment and Commissions spectrum
• Minimum 3 years of supervisory experience
• Experience with an incentive compensation management tool, preferably SAP/APM
• Experience working with external insurance vendors/agencies (NIPR, DFS, Background check vendors)

Preferred Qualifications:

• Active NY State Producer License
• Experience with CRM; Salesforce a plus

Compliance & Regulatory Responsibilities: Noted above

License/Certification: N/A

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.  HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services,  LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst.  Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $100,900 - $145,775

• All Other Locations (within approved locations): $86,500 - $128,690

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.