Role Summary:
The Manager, Commercial Business Partner leads the Commercial Operations team responsible for delivering timely, technically sound, and commercially competitive quotations for Actuation within the assigned region and product families. This role drives bookings growth, quotation effectiveness, order quality, and pricing discipline while serving as a key partner to sales, operations, and engineering. The position also ensures customer-focused execution, team development, and alignment with Flowserve commercial and operational standards. This role will support our Lynchburg, VA site and report to the Global Director, Commercial Operations (ACV).
Responsibilities:
- Lead, coach, and develop the Commercial Operations team, including performance management and accountability.
- Ensure timely response to quotation opportunities and improve quote quality, competitiveness, and conversion rates.
- Analyze quotation performance, including conversion rates and win/loss trends, to support continuous improvement.
- Oversee quotations and order reviews to ensure technical accuracy, commercial compliance, and successful handoff to operations.
- Support pricing strategy, discounts, surcharges, and margin performance in alignment with business objectives.
- Partner with sales, operations, and engineering to support project pursuit, forecasting, reporting, and execution.
- Build strong working relationships across regional and global commercial teams to leverage product capabilities and improve bookings performance.
- Drive effective use of CRM, quotation tools, and reporting dashboards to support commercial operations.
Requirements:
- Bachelor’s degree or equivalent combination of education and experience
- 5+ years of experience in inside sales, outside sales, commercial operations, proposals, or quotation management in industrial equipment.
- Demonstrated experience leading or coaching teams in a commercial or sales support environment
- Strong understanding of pricing, commercial terms, contracts, and order review processes
- Experience supporting process control, valves, automation, or related industrial markets
- Strong analytical, organizational, and communication skills
- Proficiency in Microsoft Office and ability to learn CRM, configurator, and business systems
Preferred:
- Prior people management experience.
- Experience with Flowserve Actuation or Control Valves products or competing product lines
- Experience with quotation dashboards, win/loss analysis, forecasting, and CRM reporting
Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
The pay range for this role is $137,151.91 - $205,783.04 per year.Skills Required
- Bachelor's degree or equivalent combination of education and experience
- 5+ years of experience in inside sales, outside sales, commercial operations, proposals, or quotation management in industrial equipment
- Experience leading or coaching teams in a commercial or sales support environment
- Understanding of pricing, commercial terms, contracts, and order review processes
- Experience supporting process control, valves, automation, or related industrial markets
- Strong analytical, organizational, and communication skills
- Proficiency in Microsoft Office and ability to learn CRM, configurator, and business systems
- Prior people management experience
- Experience with Flowserve Actuation or Control Valves products or competing product lines
- Experience with quotation dashboards, win/loss analysis, forecasting, and CRM reporting
Flowserve Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flowserve Corporation and has not been reviewed or approved by Flowserve Corporation.
-
Retirement Support — Retirement programs are described as strengthened with an enhanced 401(k) match, added employer contributions, and a shorter vesting schedule following recent plan changes. Feedback suggests this compares well with large‑company norms and is a notable part of total rewards.
-
Healthcare Strength — Core medical, dental, and vision coverage with HSA/FSA options is described as solid, complemented by life/disability insurance and an EAP. Feedback suggests overall health benefits are comprehensive for a large industrial employer.
-
Equity Value & Accessibility — An employee stock purchase plan with a company match makes equity participation accessible and financially attractive. Feedback suggests this feature stands out versus typical offerings and adds meaningful value.
Flowserve Corporation Insights
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
.jpeg)
