Manager, Commercial Auto Underwriting

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.

Reporting to the Senior Manager Product and Underwriting Strategy, this Underwriting Manager will develop and execute on business strategies to deliver premium and earnings goals and contribute to overall business objectives focusing on the Commercial Automobile line of business.
The candidate should be customer and results focused and have the ability to impact and influence. This individual should enjoy operating amidst a dynamic, fast- paced and exciting environment!
Key accountabilities

• Develop and maintain robust understanding of regulatory requirements, industry and customer trends, and competitive landscape and propose insurance contract changes accordingly for Canada-wide Commercial Automobile Products.
• Act as Subject Matter Expert for small business underwriting strategy, rules and coverage wordings-related inquiries.
• Drive the design and development of new underwriting rules to achieve business objectives.
• Develop provincial regulatory filings where applicable.
• Develop an in-depth understanding of small business underwriting strategy and rules and a solid understanding of customer segments, customer needs, competitive landscape and trends in the General Insurance industry to assist in identifying new business opportunities.
• Lead the end-to-end management and refinement of small business insurance underwriting strategy and rules to achieve business and financial objective; lead discussions and collaborate with multiple stakeholders in delivering day-to-day projects and initiatives.
• Support the development, implementation and understanding of training material related to contracts if applicable.
• Develop and maintain processes to update advice and guidance wordings for underwriting operations and front-line colleagues.
• Provide policy wordings interpretation and coverage intentions to various stakeholders across the organization.
• Develop and maintain Commercial Automobile insurance contract wordings, forms and endorsements as well as any supportive customer documentation, including their French versions in such a way that it enhances the end-to-end customer experience while achieving business objectives.
• Keep current on emerging trends/developments and grow knowledge of the business, related tools, procedures and techniques. 
• Maintain a culture of risk management and control, supported by effective processes and guidelines in alignment with risk appetite.  
• Build and maintain effective relationships with key internal stakeholders and/or external partners and regulators to develop new products and services.

Job Requirements

• 7+ years General Insurance experience in Commercial Automobile Insurance underwriting, including wordings and endorsements knowledge and experience.
• CIP, FCIP, CRM or equivalent insurance designation, or actively working towards an insurance designation.
• Experience developing and maintaining Commercial Insurance company underwriting manuals – both internal and filed.
• Experience developing provincial regulatory underwriting filings for regulators.

Skills

• Strong critical thinking skills, financial acumen, and ability to synthesize large amounts of information into concise, actionable summaries for an executive audience.
• Demonstrates excellent judgment and relationship building skills with ability to make things happen with impact and influence and by nurturing key relationships.
• Strong problem-solving skills and the ability to make fact-based recommendations in a timely manner.
• Strong organization skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.
• Proven track record of highly developed critical thinking, analytical and problem-solving skills.
• Excellent interpersonal communication skills (both written and verbal).
• Self-motivated, team player with high energy and ability to work independently.
• Ability to communicate effectively in English; French language skills are advantageous.

This role may be filled from multiple work locations. The salary range opportunity posted above reflects the Ontario and Quebec work location. The salary range opportunity for the Alberta, New Brunswick and Nova Scotia location is $89,400– $126,200

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Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):