Manager, Client Solutions

Posted 11 Days Ago
Be an Early Applicant
Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Professional Services • Software • Consulting • Financial Services
GLG connects thousands of the world’s best businesses to the largest and most varied source of first-hand expertise.
The Role
Manage a portfolio of private equity client accounts in Shanghai, delivering service and commercial targets, developing senior relationships, identifying upsell opportunities, supporting sales, and overseeing research inquiries. Coach junior client solutions professionals, monitor project quality, participate in client meetings, and contribute to company-wide operational and strategic initiatives.
Summary Generated by Built In

Manager, Client Solutions, PE 

GLG is seeking a Manager to co-lead our Private Equity (PE) Client Solutions team inShanghai in exceeding its commercial, development, compliance and people targets. In addition, he/she will support and manage research inquiries coming from our client firms based in Shanghai. Finally, the Manager will support sales in expanding our presence, and work with the leadership in developing and implementing business performance improvement initiatives.  

Responsibilities:

  • Take ownership of a book of multiple PE (private equity) client accounts to meet and exceed commercial and service targets with best-in-class service and thoughtful solutions
  • Lead client user outreach, including to identify new users to establish working relationships, and to maintain senior relationships within key accounts
  • Actively identify and drive upsell opportunities with strong business and financial acumen
  • Coach and manage junior client solution professionals - Managers are expected to coach associates to develop into fully capable client solution professionals and monitor project deliver qualities by associates within the team
  • Support new sales by joining critical client meetings and leading execution of capability assessment
  • Participate in company-level operational and strategic initiatives

Qualifications:

  • 4-8 years of experience, ideally in consulting, banking, information services market research or other professional services
  • Prefer to have direct experience in B2B client servicing or account management; directly worked as or with management consultant is a plus
  • Strong can-do attitude with strong execution capability and learning attitude
  • Successful track record of working in fast paced, client service environment
  • Passion for problem solving
  • Experience in coaching and/or managing junior employees or team members
  • Outstanding collaboration capability to work with cross-team counterparts
  • Understanding of the business climate
  • Interest in working across industries subjects ranging from industrials to consumer to healthcare etc. 
  • Professional proficient in English and Chinese  

About GLG / Gerson Lehrman Group


GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.


About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Skills Required

  • 4-8 years of professional experience
  • Experience in a fast-paced, client-service environment
  • Strong execution, problem-solving, collaboration, and learning capabilities
  • Experience coaching or managing junior employees or team members
  • Professional proficiency in English and Chinese
  • Experience in B2B client servicing or account management
  • Experience in consulting, banking, information services market research, or other professional services
  • Experience working as or with management consultants
  • Strong business and financial acumen
  • Understanding of the business climate and interest in working across industries

GLG Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GLG and has not been reviewed or approved by GLG.

  • Healthcare Strength Benefits are viewed as stronger than base pay, with comprehensive medical, dental, and vision coverage starting on day one. Feedback suggests mental health support and wellness programs add meaningful value even when salary is criticized.
  • Retirement Support 401(k) and Roth 401(k) with employer match are often highlighted as a solid part of the package. Feedback suggests retirement benefits stand out even when base pay is considered average.
  • Leave & Time Off Breadth Flexible or unlimited PTO plus company holidays are consistently described as valuable components of the package. Feedback suggests time‑off policies are attractive when team culture supports using them.

GLG Insights

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The Company
HQ: New York, NY
9,740 Employees
Year Founded: 1998

What We Do

GLG is the world’s insight network. We connect decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Our network of experts is the world’s largest and most varied source of first-hand expertise, and we recruit hundreds of new experts every day. We bring the power of insight to every great professional decision. Visit GLGinsights.com. For information regarding GLG’s practices with respect to personal information, please visit our privacy policy at https://glginsights.com/privacy-policy/

Why Work With Us

In addition to our unique business model, GLG boasts a diverse culture of smart, dynamic professionals across our 20 global offices.

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