Job responsibilities
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end to end monitoring of applications
- Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Upgrade end-of-life network hardware and software to supported versions
- Configure and deploy new Cisco routers and switches in production environments
- Implement new external third-party network connections and validate end-to-end connectivity
- Update and maintain network documentation and topology diagrams using Microsoft Visio
- Coordinate with departmental engineers to ensure adherence to guidelines and processes
- Communicate clearly with internal stakeholders, external clients, and vendors
- Troubleshoot network connectivity issues and drive incidents to resolution with ownership
- Provide implementation and troubleshooting support aligned to APAC/EMEA working hours
- Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
- Demonstrates hands-on experience configuring Cisco routers and switches, including Cisco routers (8300, 4331, ASR 1002) and switches (Nexus 9k/7k/6k/3k, Catalyst 6500/3500)
- Brings strong routing experience including BGP, BGP EVPN, EIGRP, OSPF, and MPLS
- Has experience implementing and supporting GRE tunnels, IPsec, SSL VPN, and related connectivity solutions
- Demonstrates proficiency with PBR, HSRP, DHCP, and other core network services and resiliency features
- Applies a strong understanding of QoS/CoS and queuing (including priority queuing) for traffic performance
- Demonstrates solid Layer 2 switching knowledge including VLANs, STP, and trunking
- Shows competence in TCP/IP subnetting, with basic understanding of firewalls, tcpdump, and DNS, plus strong documentation skills including updating topology in Microsoft Visio
- Possesses strong knowledge of one or more infrastructure disciplines (e.g., hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, performance assessments)
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications, capabilities, and skills
- Hold a current CCIE certification
- Support F5 technologies in enterprise network environments
- Work with proxy technologies in secured corporate networks
- Lead hardware/software refresh initiatives and complex change implementations
- Mentor teammates and reinforce operational discipline around standards and processes
- Automate repetitive network configuration or documentation tasks using scripting/tooling (e.g., Python, Ansible)
Skills Required
- Formal training or certification in infrastructure engineering concepts
- At least 3 years of applied infrastructure engineering experience
- Hands-on experience configuring Cisco routers and switches, including specified Cisco platforms
- Strong routing experience with BGP, BGP EVPN, EIGRP, OSPF, and MPLS
- Experience implementing and supporting GRE tunnels, IPsec, SSL VPN, and related connectivity solutions
- Proficiency with PBR, HSRP, DHCP, and core network services and resiliency features
- Strong understanding of QoS, CoS, queuing, and priority queuing
- Solid Layer 2 switching knowledge, including VLANs, STP, and trunking
- Competence in TCP/IP subnetting and basic understanding of firewalls, tcpdump, and DNS
- Strong documentation skills, including updating topology diagrams in Microsoft Visio
- Strong knowledge of at least one infrastructure discipline, such as networking, hardware, databases, storage, automation, scaling, resilience, or performance assessment
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows
- Ability to validate AI-assisted recommendations before implementation and align outcomes with resiliency, security, and auditability requirements
- Current CCIE certification
- Experience supporting F5 technologies in enterprise network environments
- Experience with proxy technologies in secured corporate networks
- Experience leading hardware and software refresh initiatives and complex change implementations
- Experience mentoring teammates and reinforcing operational standards and processes
- Experience automating network configuration or documentation tasks using Python, Ansible, or similar tooling
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
-
Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
-
Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
