Retirement Investment Advisors, Inc. a local retirement planning firm, is proud to be recognized as a Top Advisory Firm in more than 40 local and national publications. This includes recognition as a "Best Financial Advisor" by both Expertise.com and AdvisoryHQ.
Dynamic career opportunity for a mature, professional, caring, and attentive Client Services Manager to join our rapidly growing, independent wealth management/financial planning firm in Oklahoma City. The ideal candidate is friendly, energetic, positive, dependable, well-organized, and eager to learn new skills. The position requires excellent interpersonal skills and phone demeanor, extraordinary client service attitude, and genuine interest in people to prosper in this warm and friendly, small office environment. Must also be very detail-oriented, technologically literate, exceptional with multi-tasking, and able to work independently. Must have excellent follow-through and be a self-starter. Coordinate client appointments and meetings. Other duties will include greeting clients, handling phone calls, setting appointments, maintaining client relationships, and working on numerous computer programs.
The emphasis of our business is comprehensive financial planning. Join a fun-loving, high-end boutique firm where you will make a difference and be appreciated. The better we serve our clients, the more you will be rewarded. Ethics, integrity, and a can-do attitude are a must. Financial services experience preferred. The hours are Monday through Thursday, 8:00 a.m. to 5:30 p.m., Friday 8:00 a.m. to 2:00 p.m. Competitive salary plus benefits (the salary range $45,000 - $65,000 based on experience).
The Client Services Manager (CSM) is responsible for preparing, processing, and maintaining data of clients, scheduling appointments and monitoring calendars for assigned Advisor and others, as needed. Prompt responses to client needs, inquiries and requests are expected.
Duties and Responsibilities
• Assist with any questions regarding our services
• Prepare paperwork for account set up, maintenance, distributions, etc.
• Track and follow up on asset transactions, document exceptions, etc.
• Prepare files for client review meetings
• Cost basis updating
• Communicate with various companies regarding services requests/issues
• Assist with telephones and provide back-up to all CSMs and other persons of the firm, as needed
• Document all correspondence (written and oral) with a client or PLC within database software
• Duties, as required
Knowledge, Skills and Abilities
• Confidentiality
• Computer proficiency in Outlook, Excel, Word, etc.
• Outstanding communication skills both verbal and written
• Organizational skills
• Telephone skills
• Self-motivated
• Positive attitude
• Ability to work under pressure and manage difficult situations with ease
• Excellent knowledge of various forms and requirements of custodial accounts
Since 1991, Retirement Investment Advisors, Inc. has been the fee-only fiduciary that people seek when they need trusted CERTIFIED FINANCIAL PLANNER® professionals to help navigate the twists and turns of the retirement path. You’ve worked hard for your money. Now that you’re focused on retirement, it’s time to make sure it’s working for you. Let us lead the way.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Experience in financial services or relevant field
- Proficiency in Microsoft Outlook, Excel, and Word
- Excellent verbal and written communication skills
- Ability to maintain confidentiality
- Organizational and multitasking skills
What We Do
NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. With colleagues across the U.S., Canada, UK and Ireland, and global capabilities enhanced by the Aon advantage, NFP serves a diversity of clients, industries and communities. Our collaborative team provides specialized expertise and customized solutions, including property and casualty insurance, employee benefits, life insurance, executive benefits, wealth management and retirement plan advisory. Risk Capital We provide proactive management of complex risks. Managing risk may be complicated, but we’re easy to work with – we implement new administrative technologies and solutions that work for you and your business. Our services are consultative and put your organization’s needs first. We do our research and uncover potential exposures before they’re a problem. Commercial Coverage Expertise Industry Specialty Teams Personal Risk Support Services Human Capital Discover a holistic approach to your people management strategy and individual solutions that help protect what matters. As a people first company, we recognize the importance of people at the core of our business and our lives – whether you need help with your business or with your life, our experts want to connect you with tailored solutions that meet your needs. Employee Benefits Executive Benefits Life Insurance Retirement Advisory Talent Solutions Wealth Management
