At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly our, employees.
If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today.
Job Overview:The Manager - Client Compensation leads a team of 10 to 12 people who support advisors and their staff through phone calls, emails, and processing of files from sponsors or carriers. The manager drives strategic, tactical department programs, and is responsible for developing and motivating the team to provide advisors with timely, correct, and relevant information so that they in turn can help their clients achieve their own financial dreams. Additionally, the manager proactively consults with business partners (including Business Consulting, Product Managers, Compliance, Accounting, Finance, Audit and Risk, and others) and their staff on a regular basis to address issues, ensure alignment, and capture the overall Client Compensation Operations experience.
Responsibilities:Team Leadership and Development
- Constructing and maintaining goals pertinent to the development of each individual’s career path.
- Prioritizing one-on-one meetings and providing thorough, real-time coaching sessions with staff.
- Supporting the Client Experience Manager to share operational NIGO key learnings.
- Lead meetings to map out plans for overall accuracy of all department operations.
- Mentoring and coaching team members to align them with leadership's vision while developing their skills and careers.
- Overseeing comprehensive training and coaching plans to continuously improve knowledge shares across different team members, teams, and departments.
Process Improvements
- Assisting in modifying or creating advisor-facing performance metrics
- Sharing trends and pain points while with leadership and business partners in order to find solutions and pursue process improvements within the scope of the team and across departments.
- Providing strategic insight and direction for evolving the commission payout of advisors.
- Owning and supervising firm-wide, multi-department projects to build or enhance experience workflows related to the team and department.
- Inspiring and leading initiatives that enhance the Advisor experience and positively impact the broader LPL organization
Department Support
- Actively participating, supporting, and driving departmental and firm-wide projects.
- Working closely in a POD structure with internal and external business partners to elevate and deliver greater value to advisors.
- Assisting with operations recovery efforts through coordination of resources in order to resolve issues with aged requests, escalated issues, and other complex activities that degrade the advisor experience.
- Liaising with internal partners to ensure promotion of Client Compensation projects and initiatives.
- Proactively reviewing audit controls to ensure the team mitigates risk, removes redundant requirements, and increases transparency with internal and external audit partners.
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:- 5+ years of experience leading and developing others
- Series 99 license required, to be obtained within 90 days if not already completed
- Leadership and motivational skills
- Understanding of the advisor role
- Ability to work with people in different areas and at all levels
- Organizational and critical thinking skills
- Managerial or supervisory experience directly leading employees
- Workforce management experience (Planning, scheduling, and overseeing employees work)
- Experience coaching employees for development, training, and providing live feedback
- Ability to navigate roadblocks and perform in a high pressure, metric driven environment
- Expereince with tools/systems such as Excel, Oracle, Salesforce, Client Works, BETA, Varicent and MS Office Suite
- Tableau experience for reporting and creating dashboards
Two or four year advanced degree (Bachelors or Associates) or substantial relevant professional experience
Pay Range:
$77,971.00 - $129,883.00Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
EAC 5.19.26
Skills Required
- 5+ years of experience leading and developing others
- Series 99 license (required to be obtained within 90 days if not already held)
- Leadership and motivational skills
- Understanding of the advisor role
- Ability to work with people in different areas and at all levels
- Organizational and critical thinking skills
- Managerial or supervisory experience directly leading employees
- Workforce management experience (planning, scheduling, overseeing employees' work)
- Experience coaching employees for development, training, and providing live feedback
- Ability to navigate roadblocks and perform in a high pressure, metric-driven environment
- Experience with Excel, Oracle, Salesforce, Client Works, BETA, Varicent, and MS Office Suite
- Tableau experience for reporting and creating dashboards
- Two- or four-year degree (Associate or Bachelor's) or substantial relevant professional experience
LPL Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LPL Financial and has not been reviewed or approved by LPL Financial.
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Retirement Support — Retirement programs include a company 401(k) match that is frequently highlighted as a strong component of total rewards. Feedback suggests these features meaningfully enhance long‑term financial value.
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Equity Value & Accessibility — An employee stock purchase plan with a meaningful discount and lookback is highlighted as accessible ownership. Feedback suggests the plan adds tangible upside beyond base salary.
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Parental & Family Support — Paid parental leave has been expanded alongside family‑building and adoption support. Feedback suggests these benefits compare well to large‑employer standards.
LPL Financial Insights
What We Do
Financial advice is changing, and at LPL Financial, we’re at the forefront. We’re building a future where advisors can—with no friction or complexity, as simple as turning the dials—pick the business model, services, technology, and product mix that best meet their clients’ needs. With one platform, one sign-on, and one team to call, you can take your business anywhere you want it to go. There are no limits to your growth, and we’ll partner with you every step of the way. Your greatness is our goal. LPL Financial is a leader in the retail financial advice market and the nation’s largest independent broker/dealer*. We serve independent financial advisors and financial institutions, providing them with the technology, research, clearing and compliance services, and practice management programs they need to create and grow thriving practices. LPL enables them to provide objective guidance to millions of American families seeking wealth management, retirement planning, financial planning and asset management solutions. LPL.com Securities and Advisory Services offered through LPL Financial. A registered investment advisor, Member FINRA/SIPC.
