Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To lead and manage the Cash Centre team, ensure a secure, cost effective operation and co-create the relevant portfolio (e.g. Vendor Management, Service Management) strategy and translate it into operational plans and goals. Oversee and monitor the query management and resolution process and close out any long outstanding escalation by engaging with relevant internal and external stakeholders to resolve. Drive the adherence of service level agreements with clients and vendors to deliver exceptional service and client experience. Assess and understand the risks associated with the handling of cash and maintain an effective system of controls in order to reduce the overall exposure/ minimise risk.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Operations and Banking Experience
5-7 years
- Experience in cash management and ensure cash levels are maintained within specified limits as per treasury department requirements
- Demonstrated ability to forecast, budget and monitor operational expenses
- Demonstrated application of knowledge and expertise within an Cash Centre environment
- Demonstrated client and stakeholder relationship management experience required
- Demonstrated experience in identifying and managing risk
- Experience with leading and managing change initiatives and driving project implementation
- Experience with managing, leading and coordinating teams. The ability to achieve set targets and goals
Additional Information
Behavioral Competencies:
- Articulating Information
- Challenging Ideas
- Convincing People
- Developing Strategies
- Directing People
- Embracing Change
- Exploring Possibilities
- Generating Ideas
- Making Decisions
- Resolving Conflict
- Taking Action
- Team Working
Technical Competencies:
- Continuous Improvement
- Data Analysis
- Planning, Forecasting and Budgeting
- Process Auditing
- Product Knowledge (Trading, Transacting)
- Project Management (Project Mgmt)
- Risk Management
- Supplier Relationship Management
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
