Manager: Capital Projects

Posted Yesterday
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Coolangatta, New South Wales, AUS
In-Office
Entry level
Automotive • Insurance • Social Impact • Travel
The Role
Leads capital works projects across a national portfolio of holiday parks and resorts, from planning through completion. Manages budgets, schedules, contractors, consultants, suppliers, quality, compliance, and governance. Provides leadership and coaching to Project Managers, partners with operational teams and stakeholders, conducts site visits, and delivers projects safely with minimal guest disruption. Identifies opportunities to improve assets, enhance guest experiences, and support portfolio growth.
Summary Generated by Built In
Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Job Description

Not many project management roles come with ocean views, national travel and the opportunity to shape some of Australia's favourite holiday destinations.  At NRMA Parks & Resorts, we're creating places where families reconnect, adventurers switch off and lifelong holiday memories are made.

Our Capital Project Manager will lead pivotal projects that enhance and evolve our growing portfolio of holiday parks and resorts across Australia. You'll not only oversee the successful delivery of projects across the portfolio but also lead and support a team of Project Managers who share your passion for creating exceptional places and experiences.

Based in our Coolangatta Support Office, this newly created role offers the chance to leave a lasting mark on the guest experience, delivering projects that transform spaces, improve assets and help bring our vision to life. If you love taking projects from concept to completion and want to see the real-world impact of your work, this could be your next great adventure.

What you will do:

  • Lead the delivery of capital works projects across our parks and resorts portfolio from planning through to completion.
  • Provide leadership, coaching and support to a small team of Project Managers, helping them deliver successful outcomes while fostering a high-performing and collaborative team culture.
  • Manage project budgets, timelines, contractors, consultants and suppliers to ensure successful outcomes.
  • Partner with operational teams to deliver projects safely, efficiently and with minimal disruption to guests.
  • Conduct site visits across Australia to monitor progress, solve problems and build strong stakeholder relationships.
  • Drive quality, compliance and governance across all stages of project delivery.
  • Build strong partnerships with park leaders and key stakeholders to align project delivery with operational and strategic priorities.
  • Identify opportunities to improve assets, enhance guest experiences and support future growth.

What you will bring:

  • Demonstrated experience leading capital works, construction, refurbishment, facilities, infrastructure or property projects.
  • Proven people leadership experience, with the ability to mentor, develop and motivate a team while balancing competing priorities and deadlines.
  • Strong project management capability and confidence managing multiple projects simultaneously.
  • Experience managing contractors, consultants, budgets and project schedules.
  • A collaborative leadership style with the ability to influence, engage and build trusted relationships across all levels of the business.
  • Strong commercial acumen and a practical, solutions-focused approach to problem solving.
  • A commitment to safety, quality and delivering exceptional outcomes.
  • The flexibility to travel across our national network of parks and resorts.

This is more than a project management role. It's an opportunity to help shape destinations enjoyed by millions of guests each year while working alongside passionate people who love what they do.

What’s in it for you? 

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

  • Progressive flexibility, leave and well-being benefits to balance all of life's priorities including 5 weeks annual and recreation leave.
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on a range of NRMA personal insurance products including car, home & travel
  • Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

So, if you're ready to swap ordinary projects for extraordinary locations and build experiences that people will remember long after their holiday ends, we'd love to hear from you.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes

Skills Required

  • Demonstrated experience leading capital works, construction, refurbishment, facilities, infrastructure, or property projects
  • Proven people leadership experience, including mentoring, developing, and motivating a team
  • Strong project management capability and experience managing multiple projects simultaneously
  • Experience managing contractors, consultants, budgets, and project schedules
  • Collaborative leadership style with the ability to influence, engage, and build trusted relationships across all business levels
  • Strong commercial acumen and practical, solutions-focused problem-solving approach
  • Commitment to safety, quality, and exceptional project outcomes
  • Flexibility to travel across the national network of parks and resorts
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The Company
HQ: Sydney
3,339 Employees
Year Founded: 1920

What We Do

NRMA is Australia's largest member-owned organization, providing a wide range of services including roadside assistance, car batteries, motoring advice, advocacy, insurance, and offerings in tourism and leisure.

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