Manager, CAD/CAFM Operations

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a CAD Manager at JLL, you will operate as a high-level technical lead and program manager overseeing complex CAD, BIM, and spatial data systems. You will independently plan, analyze, problem-solve, and deliver a wide range of CAD governance activities across our business sub-segment, ensuring our database practices support medium to large, complex client initiatives. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. Collaborating with a broad stakeholder group across multiple countries and locations, you will drive the development of advanced spatial concepts, drawing standards, and systems integration. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you the platform to lead cross-functional initiatives and manage critical systems that directly impact our organizational objectives and client satisfaction.

What your day-to-day will look like:

• Independently plan, coordinate, and deliver a wide range of CAD administration and spatial data management activities across the business sub-segment.
• Manage large CAD/CAFM programs and projects, directing cross-functional teams and managing the planning, progress, accuracy, and overall evaluation of results.
• Provide specific technical guidance, coaching, training, and direct supervision to CAD team members to support their professional development.
• Cultivate and manage strategic business relationships to collaborate on drawing management and spatial data standards across business segments, recognizing that what sets JLL apart is our culture of collaboration, locally and across the globe.
• Apply advanced industry knowledge and conceptual thinking to resolve highly complex, multi-dimensional spatial database and drawing issues in creative ways.
• Make critical technical and operational decisions under conditions of uncertainty or incomplete information, ensuring outcomes align with broader organizational goals.
• Lead the definition, direction, and continuous improvement of drawing standards, technology integrations, and system-wide processes.
• Partner with regional and global technology groups to drive innovative ways of working and manage sensitive programs that impact significant company resources.

Required qualifications:

• University degree in Architecture, Engineering, Facilities Management, GIS, or a related technical discipline.
• Eight or more years of direct relevant experience in corporate CAD administration, space data management, or CAFM system integration.
• In-depth professional and technical knowledge to manage significantly complex CAD tasks and establish advanced spatial standards.
• Proven ability to work independently, exercise independent judgment, and coordinate deliverables across multiple locations or countries.
• Strong analytical skills to identify technical barriers and core platform problems, implementing creative solutions to complex spatial data issues.
• Expert-level mastery of AutoCAD, including template customization, layer logic, scripting, or automated data extraction processes.
• Deep understanding of international spatial measurement regulations, such as BOMA, IFMA, or IPMS, and their programmatic application.
• Demonstrated experience leading cross-functional project teams, establishing timelines, monitoring quality, and delivering complex client programs.

Preferred qualifications:

• Master's degree in a related technical discipline or advanced professional certifications in CAD, BIM, or IWMS platforms.
• Experience managing and forecasting budgets or resource allocations for major technological and spatial database projects.
• Proven track record of managing a small team of direct reports or leading significant professional development and coaching initiatives, as we believe the most effective teams are built when everyone is empowered to thrive.
• Advanced experience transitioning legacy CAD workflows into integrated BIM, Revit, and digital twin environments.
• Familiarity with enterprise database architectures (e.g., SQL, Oracle) and spatial databases (GIS) interacting with CAFM/IWMS software.
• A proactive, collaborative attitude focused on choosing the more inspiring, innovative, and optimistic path on our journey toward success.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.