Manager, Business Enablement

Posted 4 Days Ago
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Folsom, CA, USA
In-Office
Mid level
eCommerce • Fashion
The Role
Leads IndigoX Perform business enablement initiatives across planning, buying, inventory, analytics, transformation, and technology teams. Manages workplans, milestones, dependencies, stakeholder communications, future-state process design, change management, training, and brand adoption. Translates strategic vision into measurable business outcomes while improving scalability, operational performance, and organizational capability.
Summary Generated by Built In
About the RoleThe Manager, IndigoX Perform, plays a pivotal role in shaping and operationalizing the future of how Gap Inc. leverages analytics to plan, buy, and deliver products across its portfolio of brands.
This role bridges strategy, process, and execution, bringing to life the business enablement required for the Indigo X MPIO Perform Analytics.
You will lead and collaborate across transformation, brand, data science, and technology teams to translate vision into outcomes.
This is a hands-on, high-visibility role at the intersection of business operations, data science, transformation delivery, and enterprise enablement.What You'll Do
  • Lead delivery of business outcomes for IndigoX Perform initiatives for Indigo X MPIO across planning, buying, and inventory capabilities and analytics.

  • Support workplan management, milestone execution, and stakeholder communications to ensure clarity and progress.

  • Partner with business, GTS, and brand teams to define and operationalize future-state processes, analytics, and requirements that unlock capability, performance, and agility.

  • Coordinate across transformation tracks and analytic products to ensure interdependencies are identified and managed effectively.

  • Support brand adoption and implementation quality by supporting change management strategies, training, and brand stakeholder management.

Who You Are

Operational & Analytical Thinker

  • Data-driven problem solver who connects metrics and insights to business performance.

  • Fluent in process design, workflow optimization, and change impact assessment.

  • Able to anticipate dependencies and design for scalability and efficiency.

Transformation Leader & Integrator

  • Experienced in leading complex, multi-stakeholder initiatives that combine process, technology, and organizational change.

  • Skilled in translating strategic vision into tangible outcomes and measurable value.

  • Adept at navigating ambiguity and creating structure within dynamic environments.

Collaborative Influencer

  • Builds strong partnerships across business and technology teams.

  • Communicates with clarity and confidence across all levels — from operational teams to senior leadership.

  • Balances empathy and accountability, inspiring teams to deliver through change.

Change Advocate & Capability Builder

  • Champions adoption, sustainability, and continuous improvement.

  • Recognizes that transformation is both a project and a mindset — fostering resilience and curiosity in others.

Qualifications

  • Bachelor’s degree required, MBA or relevant Master’s preferred.

  • 3–6 years of progressive experience in transformation, planning, or business operations roles within retail or consumer industries.

  • Experience with process mapping and definition

  • Demonstrated ability to lead cross-functional initiatives, preferably involving technology or process transformation.

  • Proficiency in project and change management methodologies (e.g., RACI, governance frameworks, enablement plans).

  • Strong communication and presentation skills, with experience reporting to senior leadership.

Skills Required

  • Bachelor's degree
  • MBA or relevant master's degree
  • 3-6 years of progressive experience in transformation, planning, or business operations roles within retail or consumer industries
  • Experience with process mapping and definition
  • Ability to lead cross-functional initiatives involving technology or process transformation
  • Proficiency in project and change management methodologies, including RACI, governance frameworks, and enablement plans
  • Strong communication and presentation skills, including experience reporting to senior leadership

Gap (gapinc.com). Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gap (gapinc.com). and has not been reviewed or approved by Gap (gapinc.com)..

  • Healthcare Strength Comprehensive medical, dental, and vision coverage is offered, alongside programs that support physical, mental, and financial wellbeing. Feedback suggests eligible employees can also leverage tools like FSAs and additional wellbeing resources.
  • Leave & Time Off Breadth Paid time off, company-paid holidays, and multiple leave options (sick, disability, and family leave) create broad time-away coverage. Some roles start with substantial PTO accrual and can access flexible leave arrangements.
  • Wellbeing & Lifestyle Benefits A generous cross-brand merchandise discount is a standout perk, complemented by commuter benefits, on-the-clock volunteer hours, and matching donations. Feedback suggests these lifestyle benefits add meaningful value beyond base pay.

Gap (gapinc.com). Insights

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 1969

What We Do

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.

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