As a BDR Manager, you'll build a high-performing team that doesn't just hit numbers-they understand our merchants, represent our values, and create exceptional first impressions. You'll coach, motivate, and develop your team while partnering cross-functionally to refine our go-to-market strategy.
If you're energized by developing talent, obsessed with pipeline quality, and want to directly impact how thousands of businesses discover Square, this role is for you.
You will:
- Manage, coach, and develop a team of 10-15 Business Development Representatives focused on outbound prospecting and pipeline generation
- Build a culture of accountability, growth mindset, and healthy competition where top performers thrive and everyone improves
- Own the team's pipeline generation goals, ensuring consistent achievement of monthly and quarterly SQL and meeting targets
- Analyze funnel metrics to identify opportunities for improvement in outreach volume, conversion rates, and meeting quality
- Work closely with Sales leadership to ensure pipeline meets quality standards and converts downstream
- Implement best practices around prospecting, messaging, personalization, and outreach cadence
- Partner with Marketing, Sales Ops, and Sales leadership to refine ideal customer profiles, territory strategy, and account prioritization
- Test and iterate on messaging, channels, and tactics to improve response rates and engagement
- Develop scalable coaching frameworks, onboarding programs, and performance management systems
- Contribute to the broader BDR function strategy and share learnings across teams
You have:
- 3+ years of experience in sales development, business development, or outbound sales, with at least 1+ years in a leadership or coaching capacity
- Proven track record of managing and developing high-performing BDR/SDR/Sales teams that consistently meet or exceed pipeline targets
- Deep understanding of outbound prospecting motions: cold calling, email sequencing, social selling, multi-channel outreach
- Experience coaching sellers on messaging, objection handling, qualification, and activity management
- Data-driven mindset: Comfortable analyzing metrics, identifying trends, and using insights to drive decisions
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
Skills Required
- 3+ years of experience in sales development, business development, or outbound sales
- At least 1+ years in a leadership or coaching capacity
- Proven track record managing and developing high-performing BDR/SDR/Sales teams meeting pipeline targets
- Deep understanding of outbound prospecting motions including cold calling, email sequencing, social selling, and multi-channel outreach
- Experience coaching sellers on messaging, objection handling, qualification, and activity management
- Data-driven mindset; comfortable analyzing metrics, identifying trends, and using insights to drive decisions
What the Team is Saying
Square Compensation & Benefits Highlights
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Healthcare Strength — The package includes multiple Aetna/Kaiser medical options, dental and vision, gender-affirming care, and up to 16 no‑cost Lyra therapy/coach sessions per year for employees and eligible dependents. This breadth positions core health and mental health coverage as a standout.
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Parental & Family Support — Paid parental leave up to 16 weeks for all parents is complemented by family‑forming support such as fertility benefits (via Progyny for Aetna plans) and adoption/surrogacy assistance. Caregiver resources further extend support beyond leave.
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Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount enables broad ownership alongside company equity programs. This accessibility adds a meaningful wealth‑building lever to the package.
Square Insights
What We Do
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Why Work With Us
We’re working to find new and better ways to help businesses succeed, and we’re looking for people like you to help shape tomorrow at Square.
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