Build Relationships. Create Value. Drive Middle Market Growth.
At American Express, we help organizations move their business forward by solving complex problems through our financial and technology solutions. Our Middle Market Sales organization is a fast-paced, strategic team looking for a dynamic sales professional to help take our segment to the next level.
As a Manager, Business Development, you are joining a team responsible for new customer acquisition in the defined, mid-market space. You have the opportunity to own the end-to-end sales process working with prospective customers of annual revenues between $4M - $10M.
Prospecting, solution demonstrations, and customer meetings will be conducted by both Microsoft Teams and phone. Your focus will be to understand each customer’s complex needs through problem driven discovery while identifying the right American Express solution set.
Success in this role requires discipline, a desire to grow as a professional and an unwavering commitment to put our customers first. You will diagnose and solve complex business challenges, engage multiple stakeholders, build compelling business cases, and orchestrate the right combination of American Express products, technology, and cross-functional partners to solve them.
This role is ideal for a motivated sales professional looking to build their experience in consultative B2B selling and grow with American Express.
Responsibilities- Develop and execute an outbound prospecting strategy for assigned mid-market companies between $4M - $10M in annual revenues
- Manage and drive an inbound lead strategy for prospective customers with up to $300M in annual revenues
- Utilize business acumen and problem-led discovery to understand the prospective customers’ initiatives and goals
- Develop and co-create the customer solution by conducting solution demonstrations, value analysis, and cross functional partnership
- Drive and own the end-to-end, prospect sales cycle and sales experience from prospecting to deployment transition
- Manage your pipeline with discipline, maintaining accurate records, forecasting opportunities, and working toward established sales goals.
- Contribute to the team and culture while raising the bar for colleagues and customers
- Experience: 2+ years of full cycle B2B sales experience. SaaS/Fintech experience preferred, not required.
- Accountability & Ownership: Documented track record of consistently meeting and exceeding a monthly/quarterly/annual targets.
- Business Acumen & Natural Curiosity: Curiosity to understand our prospect’s business and initiatives and how American Express can be a resource to their business
- Executive Presence & Communication: Ability to professionally challenge the status quo internally and externally while clearly articulating value and anticipated outcomes
- Coachability, adaptability, and resilience: Desire to continually improve and grow as a professional.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 2+ years of full-cycle B2B sales experience
- Documented track record of consistently meeting and exceeding monthly, quarterly, and annual sales targets
- Business acumen and curiosity to understand prospects' businesses and initiatives
- Ability to professionally challenge the status quo and clearly articulate value and anticipated outcomes
- Coachability, adaptability, resilience, and commitment to professional growth
- SaaS or Fintech experience
- Employment eligibility to work in the United States without visa sponsorship
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Fair & Transparent Compensation — Pay is considered generally solid for many, with frequent mentions of good compensation alongside strong benefits. Overall sentiment points to many employees feeling adequately paid even if it is not viewed as top-of-market.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
