About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centres of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centres of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimise alert fatigue, proactively predict trends, and maximise enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
This role will manage Sales Development Reps and offer support to ensure our Account Executives have enough opportunities to meet or exceed their sales targets. The position will help those members of the team ramp efficiently, strategise the best way to target accounts and develop new opportunities for our corporate and enterprise sales teams. The Manager will serve to help the teams generate qualified leads, grow the sales pipeline, and ultimately drive revenue
The main duties of the manager will be to coach and conduct bootcamp trainings, build collateral or enablement documentation for SDRs, and other departmental activities that improve the SDR ramp (call coaching, Outreach analysis etc).
With their experience, the manager will have an intimate knowledge of challenges this team commonly faces on a daily basis and thus, will provide SDRs with best practices to overcome those challenges. Overall, they will serve as a critical role in helping the BDR Manager of their territory in ramping the SDR team, keeping our tools and resources updated, and leading by example supporting their specific Sales region.
Here's a closer look at this key role:
- Responsible for the development ramping reps, including coaching, training, and other departmental activities.
- Hiring of new reps
- Leads the team to exceed their respective month, quarter, and annual targets
- 60% SQO conversion rate
- 90% quota attainment
- Meet with each team member and cover the following
- Target accounts for the week - hooks, tailored messaging, contacts mappedActivity KPI performance
- Meetings set opportunity notes
- SQO conversion
- Coaching points
- Coach team on prospecting, qualification and attended meeting generation
- Gong.io call coaching
- Weekly email edits
- Outreach reporting analysis
- Run daily rapid fires activities
- Review/edit Outreach sequences
- 25% minimum open rate
- 5% minimum reply rate
- SFDC sanitation
- Stage 0 to Stage 1 opportunities
- SDRs adhere to account limit
What You'll Need:
- 2+ years experience of being high performing SDR or BDR
- Preferred- fluent verbally and written in German, French or Dutch
- Proven experience in coaching and mentoring SDRs to achieve against monthly & quarterly targets
- 2+ years outbound SDR/BDR experience with proven track record of success in an individual contributor role
- Enterprise SaaS software knowledge
- A strong technical aptitude
- Demonstrates leadership skills
- Proficiency in oral and written communication skills
- Manage a lead to meeting conversion quota on a monthly basis
- Manage all activities in a CRM tool
- Comfortable with leadership role and being an example to the BDR organisation
- The ability to articulate your accomplishments and future plans during internal team meeting
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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
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What We Do
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
