Manager, Business Development & Change Management (Business Channels)

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Tower, MI, USA
In-Office
Fintech • Payments • Financial Services
The Role

If you are looking to excel and make a difference, take a closer look at us…

  • Project Dragon" Transformation: 
    • Drive the bank-wide shift from a transaction-focused, cost-centre branch model to a growth-driven, sales, and service hub. 
  • Organizational Alignment & Workstreams: 
    • Ensure effective collaboration and coordination among cross-divisional workstreams. 
    • Facilitate the project kick-off to all bank-wide staff, ensuring clear communication of objectives and progress.
  • People & Competency Development
    • Collaborate with HR to modify and retro-fit competency models for "Project Dragon" purposes. 
    • Lead the inventory and assessment of internal candidates from PFS Regional Community Managers, Branch Managers, SME Area Managers, RWM Area Managers, and BCB Business Centre Heads for new roles within the transformed branch network. 
    • Refine competency models and establish new Branch Key Result Areas (KRAs) to align with the evolving branch functions. 
  • Property & Branch Renovation: 
    • Work closely with the Property Head to oversee the roll-out of for C1 branches. 
    • Finalize user requirements and floor planning for the initial four C2 branches and guide the design phase. 
    • Agree on design direction with architects to ensure a consistent and effective new branch aesthetic. 
  • Financial Reconstitution: 
    • Oversee the reconstitution of branch financials from separate General Ledgers (GLs) to gain a comprehensive understanding of branch profitability and performance. 
Requirements
  • Malaysian citizen 
  • 5-15 years of progressive experience in large-scale Change Management, Business Transformation, or Strategic Program Management within a corporate environment, ideally banking or financial services.
  • Proven ability to manage complex projects from initiation to completion, including planning, execution, monitoring, and closing.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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The Company
Kuala Lumpur, Wilayah Persekutuan
6,612 Employees
Year Founded: 1905

What We Do

Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services

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