Manager - Business Analyst

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Awhitu Central, Auckland, NZL
Remote
Expert/Leader
Software • Utilities
The Role
Leads and develops Watercare’s Business Analysis practice within the Digital team. The role establishes BA standards, quality controls, and ways of working; allocates analysts across priority initiatives; improves requirements, prioritization, and decision-making; and builds relationships with digital, business, and external stakeholders. The manager also supports complex technology, platform, data, and integration initiatives while coaching business and technical analysts and driving continuous improvement.
Summary Generated by Built In

He kōrero mō mātou | About Watercare


Ki te ora te wai, ka ora te whenua, ka ora te tangata

When the water is healthy, the land and the people are healthy


There's never been a better time to join Watercare. We're delivering a $15.2 billion, 10-year capital investment programme, the largest in our history, creating opportunities to work on transformative infrastructure, sustainability and digital projects that will shape Auckland's future. With more than $4 million invested every day, you'll be part of work that makes a lasting difference to our communities and environment.


He whakamārama mō te tūranga mahi | About the role

We have an exciting opportunity for an experienced Business Analyst Manager to lead and mature the Business Analysis practice within Watercare’s Digital team. Reporting to the Head of Platforms, you’ll lead, coach and develop a team of business and technical Business Analysts. You’ll establish consistent standards, strengthen capability and make sure BA resources are focused on Watercare’s highest-priority work. This is a broad leadership role where you’ll work closely with teams across Digital and the wider business, helping us better understand business problems, customer needs and what good outcomes look like before jumping into solutions. You’ll also play an important role in improving how work is shaped and prioritised across Digital, making sure requirements are clear, dependencies and risks are understood early, and our teams have the right information to make good decisions.


Some of your key responsibilities will include:

  • Leading, coaching and developing the Business Analyst team
  • Building capability across both business and technical analysis
  • Establishing BA standards, ways of working and quality controls
  • Allocating BA capability across priority initiatives and programmes
  • Improving the quality and consistency of requirements and analysis
  • Supporting demand shaping and prioritisation across Digital
  • Building strong relationships across Digital, the wider business and external partners
  • Driving continuous improvement across the BA practice

Ngā pūkenga e rapu nei mātou | About you

You’ll be an experienced Business Analysis leader who enjoys developing people, improving how teams work and getting involved in complex business and technology challenges.


You’ll bring:

  • Significant Business Analysis experience within a large or complex organisation
  • Strong people leadership and capability development experience
  • Experience leading or developing a BA practice, including standards and ways of working
  • Experience across agile, product and project delivery environments
  • Strong stakeholder management and facilitation skills
  • Experience working across enterprise technology, platforms, data and integrations
  • Strong critical thinking and problem-solving skills
  • The ability to communicate complex information clearly to both technical and non-technical audiences
  • A relevant tertiary qualification or equivalent practical experience

Business Analysis qualifications such as IIBA CBAP, CCBA or the BCS International Diploma in Business Analysis would be an advantage, as would experience in utilities, infrastructure, local government or another complex environment.



Ngā hua mōu | What's in it for you

We offer a competitive salary and staff benefits package including:
•    Training and development opportunities
•    Life and income protection insurance plans
•    Generous parental leave
•    Employee discounts at a range of large retailers

Me pēhea te tono mai | How to Apply

Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.
 

Skills Required

  • Significant business analysis experience in a large or complex organisation
  • Strong people leadership and capability development experience
  • Experience leading or developing a business analysis practice, including standards and ways of working
  • Experience across agile, product, and project delivery environments
  • Strong stakeholder management and facilitation skills
  • Experience with enterprise technology, platforms, data, and integrations
  • Strong critical thinking and problem-solving skills
  • Ability to communicate complex information clearly to technical and non-technical audiences
  • Relevant tertiary qualification or equivalent practical experience
  • IIBA CBAP, CCBA, or BCS International Diploma in Business Analysis
  • Experience in utilities, infrastructure, local government, or another complex environment
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The Company
HQ: Remuera
1,202 Employees

What We Do

At Watercare we’re proud to provide a lifeline service to the people of Auckland, while protecting the environment for future generations. Every day we provide the highest quality drinking water to 1.7 million Aucklanders, and take it away again once it’s been used in the sink or flushed down the loo. Without using chemicals, we treat wastewater to a very high standard and safely return it to the environment. We also plan for new and upgraded infrastructure far into the future to ensure we can meet the needs of our fast-growing city. We operate assets worth more than $9 billion – but it’s our people who are our most valuable assets. Our staff are passionate, motivated and trustworthy people who are the leaders in their fields. They’re not afraid of a challenge and are constantly looking for new ways of improving our processes and the service we offer our customers. If this sounds like you, please visit our careers centre to see our job vacancies and be notified of future opportunities: https://careers.watercare.co.nz

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