Manager- Brand Marketing

Posted 2 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
eCommerce • Food • Logistics • On-Demand
The Role
Own Instamart’s influencer marketing strategy, creator ecosystem, campaign execution, measurement framework, agency relationships, negotiations, and stakeholder management. Lead multiple campaigns from briefing through reporting, use performance data to optimize investment and creative effectiveness, identify emerging creators and cultural trends, and manage a junior team member. The role requires balancing creative judgment with analytical rigor while operating across India’s influencer and social media landscape.
Summary Generated by Built In
Company Description

About Swiggy 

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Job Description

Responsibilities:-

 

Influencer Strategy & Program Building

 

  • Own Instamart's influencer marketing strategy and roadmap end-to-end.
  • Build a differentiated creator ecosystem across macro, micro, emerging and regional creators.
  • Identify new creator formats, platforms, trends and cultural opportunities before they become mainstream.
  • Develop always-on and campaign-led influencer programs across Instamart's marketing priorities.
  • Build the systems, processes and agency ecosystem required to operate influencer marketing at scale.

 

Campaign Execution

 

  • Lead multiple influencer campaigns simultaneously — from brief and creator selection through execution and reporting.
  • Work closely with creators and agencies to develop content that feels native to the creator while delivering against the brand objective.
  • Own creator shortlisting, commercials, negotiations, content development, approvals and campaign delivery.
  • Maintain high standards of execution despite fast timelines and multiple moving pieces.

 

Measurement & Effectiveness

 

  • Build a strong measurement framework for influencer marketing.
  • Track and report metrics including reach, views, engagement, CPV/CPE, creator effectiveness and other relevant business and brand outcomes.
  • Use data to continuously improve creator selection, content, investment allocation and campaign performance.
  • Build benchmarks and learnings across creators, formats, platforms and campaigns.

 

Agency & Creator Ecosystem

 

  • Develop strong relationships across India's influencer and creator ecosystem.
  • Manage and challenge influencer agencies to deliver better thinking, talent and execution.
  • Build direct relationships with high-potential creators and identify emerging talent early.
  • Develop a strong understanding of creator commercials and negotiate effectively.

 

Stakeholder Management

 

  • Partner with brand, category, social, media, business and other cross-functional teams.
  • Manage multiple senior stakeholders while protecting the quality and effectiveness of the influencer charter.
  • Be comfortable challenging a brief, defending a recommendation and pushing back when required.
  • Manage and develop the junior team member supporting the charter.

 

 

Qualifications

  • 4–6+ years of professional experience, with substantial direct experience in influencer marketing.
  • Experience personally executing multiple end-to-end influencer campaigns.
  • Strong knowledge of India's creator landscape across macro, micro and regional creators.
  • Deep familiarity with the influencer agency ecosystem.
  • Genuine fluency across at least 5–6 social/content platforms and an instinctive understanding of internet and creator culture.
  • Strong numerical and analytical ability, with experience measuring and reporting campaign performance.
  • A rare balance of creative instinct and analytical rigour.
  • The ability to manage several high-speed projects simultaneously.
  • Strong communication, negotiation and stakeholder-management skills.
  • The confidence and conviction to push back when you believe there is a better way to deliver an outcome.

 

Additional Information

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • 4-6+ years of professional experience with substantial direct experience in influencer marketing
  • Experience executing multiple end-to-end influencer campaigns
  • Strong knowledge of India's creator landscape across macro, micro, and regional creators
  • Deep familiarity with the influencer agency ecosystem
  • Fluency across at least 5-6 social/content platforms and understanding of internet and creator culture
  • Strong numerical and analytical ability, including campaign performance measurement and reporting
  • Balance of creative instinct and analytical rigor
  • Ability to manage several high-speed projects simultaneously
  • Strong communication, negotiation, and stakeholder-management skills
  • Confidence and conviction to challenge briefs and recommendations when appropriate

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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