Manager, Brand & Lifecycle Marketing

Posted Yesterday
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Atlanta, GA, USA
In-Office
102K-169K Annually
Senior level
Automotive • Information Technology • Logistics • Software
The Role
Lead execution of brand media strategies and cross-channel customer reengagement for Autotrader and KBB. Manage media planning, budgets, agency relationships, and lifecycle campaigns across email, SMS, push, retargeting and paid social. Develop segmentation, testing, and measurement to optimize reengagement, minimize churn, and increase customer lifetime value while collaborating with creative, MarTech, analytics, and performance teams.
Summary Generated by Built In

Company

Cox Automotive - USA

Job Family Group

Marketing

Job Profile

Brand Marketing Manager

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 25% of the time

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

**This position is based in Atlanta and is hybrid, reporting into the office two days a week.

Manager, Brand & Lifecycle Marketing drives the execution of brand media strategies and cross-channel customer reengagement programs for Autotrader and KBB. This role bridges brand-building activities (awareness through traditional and digital brand media) with sophisticated lifecycle reengagement efforts across email, digital retargeting, push and SMS, and other touchpoints—ensuring we effectively bring customers back and maximize their lifetime value.

This role requires both strategic media expertise and a deep understanding of customer behavior and reengagement tactics. The ideal candidate can think holistically about how to reengage customers through coordinated campaigns across all available channels.

What You’ll Do 

Brand Media & Lifecycle Planning & Execution

  • Along with Sr. Manager, Brand Media execute multi-channel brand media strategies

  • Partner with brand media agencies on media planning & buying

  • Manage brand media budgets, pacing, and performance tracking

  • Monitor campaign performance and optimize media mix for efficiency and effectiveness

  • Ensure brand media strategies build audiences that can be leveraged for downstream reengagement

  • Coordinate with creative team to ensure brand assets are optimized for each media channel

  • Develop customer segmentation and targeting strategies for reengagement campaigns based on behavior, inactivity periods, and engagement history

  • Create coordinated reengagement campaigns across email marketing, digital retargeting, paid social and other channels

  • Design testing strategies to optimize media and reengagement messaging, timing, frequency, and channel mix

  • Analyze customer behavior patterns to identify early signals of disengagement and create preventative reengagement strategies across all channels

  • Monitor brand media and reengagement campaign performance against KPIs

Cross-Functional Collaboration

  • Partner with creative team on asset development for brand media and reengagement campaigns

  • Collaborate with MarTech team on marketing automation, personalization, and customer journey implementation

  • Work with analytics team to understand customer behavior, churn signals, and reengagement opportunities

  • Coordinate with performance media team to align audience strategies and retargeting approaches

What’s in It for You? 

Here’s a sneak peek at the benefits you could experience as a Cox employee:

  • A competitive salary and top-notch bonus/incentive plans. 

  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules. 

  • Comprehensive healthcare, with multiple options for individuals and families. 

  • Generous 401(k) retirement plans with company match. 

  • Professional development and continuing education opportunities. 

  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. 

  • Extra perks like pet insurance, employee discounts and much more.

Who You Are 

Minimum:

  • Bachelor’s degree in related discipline and 6 years of marketing experience spanning brand media planning and customer lifecycle/reengagement marketing. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.

  • CRM experience across email, SMS, Push

  • Proven experience executing brand media campaigns across traditional and digital channels

  • Strong background in lifecycle marketing, customer retention, or reengagement campaigns

  • Experience with marketing automation platforms and multi-channel campaign orchestration

  • Background working with agencies and cross-functional teams

  • Brand Media Planning: Strong understanding of media planning fundamentals, optimization, audience targeting

  • Reengagement & Lifecycle Expertise: Deep knowledge of customer lifecycle stages, churn signals, reengagement tactics, win-back strategies

  • Multi-Channel Orchestration: Ability to design and execute coordinated campaigns across email, digital retargeting, social, push, and SMS

  • Strong written and verbal communication

  • Project management—can manage multiple campaigns simultaneously across channels

  • Budget management and financial tracking

  • Agency management

  • Presentation skills—can communicate strategies and results to senior stakeholders

  • Collaborative mindset

  • Travel: 25%

Preferred:

  • Degree in marketing, advertising or related field.

  • Automotive, marketplace, or e-commerce experience preferred

Join the Cox family of businesses and make your mark today! 

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

 

Skills Required

  • Bachelor's degree in related discipline and 6 years of marketing experience (or approved equivalent combinations)
  • CRM experience across email, SMS, and push
  • Proven experience executing brand media campaigns across traditional and digital channels
  • Strong background in lifecycle marketing, customer retention, or reengagement campaigns
  • Experience with marketing automation platforms and multi-channel campaign orchestration
  • Experience working with agencies and cross-functional teams
  • Knowledge of brand media planning fundamentals, optimization, and audience targeting
  • Expertise in reengagement strategies, churn signals, win-back tactics and segmentation
  • Ability to design and run tests to optimize messaging, timing, frequency, and channel mix
  • Strong written and verbal communication
  • Project management skills to manage multiple campaigns simultaneously
  • Budget management and financial tracking experience
  • Agency management experience
  • Presentation skills to communicate strategies and results to senior stakeholders
  • Collaborative mindset and ability to partner with creative, MarTech, analytics, and performance teams
  • Willingness and ability to travel approximately 25% of the time
  • Based in Atlanta and able to work hybrid, reporting to office part of the week
  • Must clear pre-employment drug test
  • Applicants must be authorized to work in the United States without sponsorship (no OPT, CPT, STEM/OPT or visa sponsorship)
  • Degree in marketing, advertising, or related field
  • Automotive, marketplace, or e-commerce experience

Cox Automotive Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cox Automotive Inc. and has not been reviewed or approved by Cox Automotive Inc..

  • Healthcare Strength Health coverage is described as robust, encompassing medical, dental, vision, and mental‑health resources. Wellness and wellbeing programs further enhance the value of the package.
  • Retirement Support Retirement offerings feature a competitive employer match and well‑supported plan structure that stand out within total rewards. These elements are viewed as adding meaningful long‑term value.
  • Parental & Family Support Paid parental leave and family‑building resources, including adoption and fertility support, are emphasized. Childcare and caregiving supports reinforce a family‑friendly package.

Cox Automotive Inc. Insights

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The Company
HQ: Atlanta, GA
Year Founded: 1898

What We Do

Cox Automotive is a global automotive services and technology provider that offers a comprehensive suite of solutions for car shoppers, auto manufacturers, dealers, lenders, and fleets.

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