Job Title: Billing Manager
Location: Hyderabad, India
Department: Finance
Reports To: Area Vice President
Position Summary
The Billing Manager will lead the billing operations for a Global part of the Zeta business,
ensuring accurate and timely invoicing, compliance with local and international accounting standards, and
adherence to contractual requirements. This role will oversee the end-to-end billing process through a team based in Hyderabad and act as a key liaison between regional finance, sales, legal, operations and collections teams.
Key Responsibilities
Billing Operations & Management
- Oversee end-to-end billing processes for multiple countries, ensuring accuracy, timeliness, and compliance with contractual terms and local tax regulations.
- Manage the monthly invoicing cycle, credit notes, adjustments, and reconciliations.
- Review and approve complex billing cases, pricing changes, and non-standard agreements.
- Partner with FP&A and accounting teams for month-end close, accruals, and reporting.
- Drive simplification and efficiency in all processes whilst conforming to SOX regulations.
Leadership & Team Management
- Lead, mentor, and develop a team of billing analysts and specialists in Hyderabad.
- Set performance goals, monitor productivity, and implement process improvement initiatives.
- Foster a culture of accountability, collaboration, and customer focus.
Process Improvement & Automation
- Drive continuous improvement initiatives to enhance billing accuracy, efficiency, and system automation.
- Collaborate with IT and system administrators to maintain and improve billing systems
- Implement controls and audits to minimize billing errors.
Stakeholder & Regional Coordination
- Work closely with the relevant regional finance leads, sales operations, and legal teams to ensure
- contract compliance and customer satisfaction.
- Support customer queries, audits, and escalations related to billing and collections.
- Provide management reports and insights into billing performance and KPIs
Compliance & Governance
- Ensure compliance with local tax laws, SOX controls, and internal audit requirements.
- Liaise with internal and external auditors during audit cycles.
- Maintain documentation and standard operating procedures (SOPs).
Qualifications & Experience
Education:
- Bachelor’s degree in accounting, Finance, or Commerce required.
- MBA, CA (Inter/Final) qualification preferred.
Experience:
- 7+ years of progressive experience in billing, with at least 3+ years in a managerial role.
- Experience of managing global billing operations and familiarity with regional tax/VAT laws.
- Hands-on experience with enterprise billing/ERP systems
Skills & Competencies:
- Strong leadership and people management capabilities.
- Self-motivated and driven.
- Excellent analytical, problem-solving, and process improvement skills.
- Ideally, some level of proficiency in languages (French, Spanish, German).
- Good understanding of SaaS operating models
- Knowledge of automated financial and accounting reporting systems including Workday / NetSuite
- Excellent communication and stakeholder management skills, especially across global teams.
- High levels of attention to detail and standards of accuracy.
- Proficiency in Excel and familiarity with reporting/BI tools.
Company Summary
Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/
https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
Skills Required
- Bachelor's degree in Accounting, Finance, or Commerce
- MBA or CA (Inter/Final)
- 7+ years progressive billing experience with at least 3+ years in a managerial role
- Experience managing global billing operations and familiarity with regional tax/VAT laws
- Hands-on experience with enterprise billing/ERP systems
- Knowledge of automated financial and accounting reporting systems (including Workday / NetSuite)
- Strong leadership and people management capabilities
- Excellent analytical, problem-solving, and process improvement skills
- Good understanding of SaaS operating models
- Excellent communication and stakeholder management skills across global teams
- High attention to detail and accuracy; ability to implement controls and audits (SOX compliance)
- Proficiency in Excel and familiarity with reporting/BI tools
- Proficiency in additional languages (French, Spanish, German)
What the Team is Saying
Zeta Global Compensation & Benefits Highlights
How does Zeta Global ensure its pay and bonus plans are competitive?
Zeta Global supports competitive compensation through a mix of base pay, equity, performance incentives, financial benefits and employee feedback-informed rewards. The company’s total rewards approach connects compensation with ownership, financial planning and benefits that support employees’ broader well-being.
- Competitive pay and incentives: Zeta lists competitive pay, equity, performance bonuses and an employee stock purchase plan as part of its compensation and total rewards offerings. Employees also describe compensation as a strength. A software engineer said Zeta offers “good compensation,” “best appraisals and pay raise” and a “supportive work environment,” while a director cited “compensation” as one of the strengths of the company.
- Equity and ownership: Zeta offers company equity and an employee stock purchase plan, giving employees ways to participate in the company’s growth. Its broader financial benefits also include a 401(k) with company match, monthly financial workshops, commuter benefits and insurance coverage, reinforcing compensation as part of a larger financial wellness package.
- Performance-oriented rewards: Employee reviews describe Zeta’s compensation as tied to performance and growth. One employee said, “Zeta pays well,” while another said compensation is “within industry range and revised every year.” A finance analyst cited “great incentives,” and a director described Zeta as a place to “shape your career” with room to move up. (Comparably; Glassdoor reviews; Indeed reviews)
- Benefits that strengthen total rewards: Zeta’s rewards package extends beyond pay through health, dental and vision insurance, mental health benefits, pet insurance, flexible time off, parental leave, adoption assistance, fertility and family-building support, travel assistance for reproductive health procedures, volunteer days and wellness resources. The company also says it uses wellness surveys and employee feedback to shape benefits updates, including expanded parental leave and adoption assistance.
- External signals:
- Compensation sentiment: Employees on external review sites describe Zeta’s compensation as “good,” “great” and competitive, with reviews citing pay raises, incentives, benefits and performance-based earning potential. (Glassdoor reviews; Indeed reviews; Comparably)
- Benefits signals: External profile data lists company equity, performance bonuses, an employee stock purchase plan and a home-office stipend for remote employees.
- Financial wellness: Zeta’s benefits include 401(k) matching, financial workshops, insurance coverage and employee stock purchase participation.
Bottom line: Zeta Global’s compensation approach combines competitive pay, performance incentives, equity, stock purchase access and broad benefits, giving employees both near-term rewards and longer-term financial participation in the company’s growth.
Zeta Global Insights
What We Do
Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
Why Work With Us
At Zeta, people have the freedom to think creatively, take initiative, and grow. We value curiosity, innovation, and teamwork, empowering everyone to use AI and technology in smarter ways to drive impact for clients, consumers, and each other while shaping the future together.
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Zeta Global Offices
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Employees engage in a combination of remote and on-site work.
