KEY RESPONSIBILITIES
Billing Operations
- Creating / updating the necessary billing rules (“Subscriptions”) in the appropriate Billing Platform. This must be done in a timely manner and always be complete before the month end billing run is undertaken. Activity could include the following:
- Updating Subscriptions for Indexation.
- Review the Revenue Rules associated with each Subscription.
- Working with Sales Operations to provide them with the AER of any renewal.
- Understand Deferred Revenue expectations.
- Reconciliation and billing of SMS volumes.
- Instigate and complete the billing runs for your designated area each month end. In order to accomplish this, it will be essential that the individual is capable of consolidating various usage reports into a single report that can be uploaded into the Billing Platform.
- Work with the business (Sales / Support) to evaluate the validity of a customer’s dispute on an issued invoice. If appropriate, raise a credit memo and reissue invoices to ensure Zeta can collect from the client monies due.
QUALIFICATION AND EXPERIENCE
Education:
- MBA – Finance or any other finance degree with minimum experience of 2-3 years
Skills and Experience:
- Excellent communication skills both verbal and written
- Working knowledge in the billing / O2C function of a Global company
- Experience of handling statutory and Internal audits including query handling, schedule preparation etc.
- Knowledge of automated financial and accounting reporting systems including Workday / NetSuite
Basic understanding of commercials terms in Customer Agreements – for example (SOW, MSA).
Skills Required
- MBA - Finance or any other finance degree with minimum experience of 2-3 years
- Excellent communication skills both verbal and written
- Working knowledge in the billing / O2C function of a Global company
- Experience of handling statutory and Internal audits including query handling, schedule preparation etc.
- Knowledge of automated financial and accounting reporting systems including Workday / NetSuite
- Basic understanding of commercial terms in Customer Agreements (SOW, MSA)
What the Team is Saying
Zeta Global Compensation & Benefits Highlights
How does Zeta Global ensure its pay and bonus plans are competitive?
Zeta Global supports competitive compensation through a mix of base pay, equity, performance incentives, financial benefits and employee feedback-informed rewards. The company’s total rewards approach connects compensation with ownership, financial planning and benefits that support employees’ broader well-being.
- Competitive pay and incentives: Zeta lists competitive pay, equity, performance bonuses and an employee stock purchase plan as part of its compensation and total rewards offerings. Employees also describe compensation as a strength. A software engineer said Zeta offers “good compensation,” “best appraisals and pay raise” and a “supportive work environment,” while a director cited “compensation” as one of the strengths of the company.
- Equity and ownership: Zeta offers company equity and an employee stock purchase plan, giving employees ways to participate in the company’s growth. Its broader financial benefits also include a 401(k) with company match, monthly financial workshops, commuter benefits and insurance coverage, reinforcing compensation as part of a larger financial wellness package.
- Performance-oriented rewards: Employee reviews describe Zeta’s compensation as tied to performance and growth. One employee said, “Zeta pays well,” while another said compensation is “within industry range and revised every year.” A finance analyst cited “great incentives,” and a director described Zeta as a place to “shape your career” with room to move up. (Comparably; Glassdoor reviews; Indeed reviews)
- Benefits that strengthen total rewards: Zeta’s rewards package extends beyond pay through health, dental and vision insurance, mental health benefits, pet insurance, flexible time off, parental leave, adoption assistance, fertility and family-building support, travel assistance for reproductive health procedures, volunteer days and wellness resources. The company also says it uses wellness surveys and employee feedback to shape benefits updates, including expanded parental leave and adoption assistance.
- External signals:
- Compensation sentiment: Employees on external review sites describe Zeta’s compensation as “good,” “great” and competitive, with reviews citing pay raises, incentives, benefits and performance-based earning potential. (Glassdoor reviews; Indeed reviews; Comparably)
- Benefits signals: External profile data lists company equity, performance bonuses, an employee stock purchase plan and a home-office stipend for remote employees.
- Financial wellness: Zeta’s benefits include 401(k) matching, financial workshops, insurance coverage and employee stock purchase participation.
Bottom line: Zeta Global’s compensation approach combines competitive pay, performance incentives, equity, stock purchase access and broad benefits, giving employees both near-term rewards and longer-term financial participation in the company’s growth.
Zeta Global Insights
What We Do
Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
Why Work With Us
At Zeta, people have the freedom to think creatively, take initiative, and grow. We value curiosity, innovation, and teamwork, empowering everyone to use AI and technology in smarter ways to drive impact for clients, consumers, and each other while shaping the future together.
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Zeta Global Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
