ROLE: Manager – Automation Specialist
Looking for Automation Lead to drive enterprise-wide automation strategy and scale intelligent automation initiatives across the organization. This role will lead the automation roadmap, establish governance frameworks, and deliver automation solutions that significantly improve operational efficiency and productivity.
The ideal candidate needs to have extensive experience in RPA, process automation, automation governance, and digital transformation, with a proven ability to build and scale automation programs across global teams. This role will focus on building automation solutions that optimize cloud spending, automate FinOps reporting, and improve cloud cost governance using RPA, scripting, and analytics platforms.
Automation Strategy & Roadmap
- Define and execute the enterprise automation strategy and roadmap aligned with business and digital transformation goals.
- Identify high-impact automation opportunities across functions such as finance, operations, procurement, supply chain, and IT.
- Drive adoption of Intelligent Process Automation (IPA) combining RPA, workflow automation, analytics, and AI.
- Emphasis AI and ML based usage on daily activities.
Automation Delivery & Program Management
- Lead the design, development, and deployment of enterprise automation solutions using RPA platforms (Blue Prism, UiPath, Power Automate).
- Build and manage a high-performing automation team including developers, analysts, and automation architects.
- Implement Agile delivery models to accelerate automation releases and improve solution quality.
Automation Operations & Performance
- Implement automation operations models including bot orchestration, monitoring, exception handling, and incident management.
- Track automation performance using automation analytics dashboards and operational KPIs.
- Ensure high availability and scalability of automation solutions.
Process Excellence & Transformation
- Apply Lean / Six Sigma methodologies to optimize processes and maximize automation impact.
- Drive continuous improvement through process standardization and automation adoption.
Deliver measurable outcomes such as FTE productivity gains, operational efficiency, and cost reduction
Stakeholder interaction
Run Cost Efficiency (FinOps) team
CCoE, Cloud Operations Center team
Finance and Procurement teams
12–18 years of experience in automation, digital transformation, or enterprise process optimization.
Proven experience establishing and managing Automation CoE or large-scale automation programs.
Demonstrated success delivering enterprise automation initiatives with measurable business impact.
Preferred Certifications
Any of the below mentioned certifications would be added advantage.
PMP or equivalent project management certification
RPA Developer Certification
- Six Sigma Green Belt or Black Belt
- AI / Intelligent Automation certifications
Skills Required
- 12-18 years experience in automation, digital transformation, or enterprise process optimization
- Proven experience establishing and managing an Automation Center of Excellence or large-scale automation programs
- Experience designing, developing, and deploying RPA solutions using Blue Prism, UiPath, or Power Automate
- Experience with RPA, process automation, automation governance, and scaling automation across global teams
- Experience optimizing cloud spending, automating FinOps reporting, and cloud cost governance using RPA, scripting, and analytics
- Experience building and managing high-performing automation teams (developers, analysts, architects)
- Implementing Agile delivery models for automation programs
- Implementing automation operations models including bot orchestration, monitoring, exception handling, and incident management
- Applying Lean / Six Sigma methodologies to process improvement and automation
- Demonstrated success delivering enterprise automation initiatives with measurable business impact
- PMP or equivalent project management certification
- RPA Developer Certification
- Six Sigma Green Belt or Black Belt certification
- AI / Intelligent Automation certifications
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
