KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platforms support data science, commercial operations, real-world evidence, and cloud information management. We help to optimize business strategy and operations by delivering cutting-edge analytics from the broadest set of data sources, combined with deep technical and domain expertise. We enable commercial excellence by delivering analytical guidance to the field through our cloud-based sales planning and operations platform. We are leaders in managing data using the latest cloud information management and big data technologies.We have more than 220 employees worldwide, are growing rapidly, and are proud to count a number of the top 10 global Life Sciences companies as our customers. We serve clients with a high-touch on-site and onshore presence, leveraged by a global delivery platform.
Role Overview
We are seeking an experienced Manager / Associate Director to lead our offshore delivery organization and manage a portfolio of existing client engagements. The ideal candidate brings deep expertise in Data Management, Master Data Management (MDM), Data Warehousing (DW), and enterprise data platforms, along with a proven track record of successfully delivering multiple large-scale projects end-to-end. The individual will act as a delivery lead, client partner, and Subject Matter Expert (SME), ensuring high-quality, scalable, and efficient solutions.
Key Responsibilities
- Lead and oversee end-to-end delivery of data programs (MDM, DW, data integration, governance) from requirements through deployment and stabilization.
- Own offshore team leadership, including planning, prioritization, mentoring, performance management, and quality oversight.
- Manage and expand existing client engagements, act as the primary delivery contact and trusted advisor.
- Drive solution architecture discussions and ensure scalable, secure, and standards-aligned designs.
- Establish strong governance, documentation, and compliance practices (BRD, FDD, TDD, data models, validation artifacts); GxP exposure preferred.
- Provide accurate estimations, capacity planning, and resource forecasting to support new and ongoing initiatives.
- Identify risks proactively and act as escalation point to ensure timely resolution.
- Drive operational efficiency, automation, and optimization of overall deliverables.
- Support business development through solutioning, proposal inputs, and onboarding of new clients.
- Serve as SME across data initiatives, guiding teams on best practices and emerging trends.
Required Experience & Qualifications
- Bachelor’s or master’s degree in computer science, Information Systems, Engineering, or related field.
- 10+ years of experience in data and technology Pharma consulting services.
- Proven track record of delivering multiple end-to-end data programs on a scale.
- Minimum 3–5 years of experience leading medium to large offshore delivery teams.
- Strong hands-on and architectural understanding of:
- Data Management frameworks
- MDM implementations
- Data Warehousing concepts and dimensional modeling
- Data integration and transformation processes
- Experience working with global (onshore–offshore) delivery models.
- Strong stakeholder management and communication skills.
- Exposure to GxP or regulated environments is a plus.
Skills Required
- Bachelor's or master's degree in computer science, information systems, engineering, or related field
- 10+ years of experience in data and technology pharma consulting or IT services
- Proven track record of delivering multiple end-to-end data programs at scale
- Minimum 3-5 years leading medium to large offshore delivery teams
- Hands-on and architectural experience with Data Management frameworks
- Experience with Master Data Management (MDM) implementations
- Experience with Data Warehousing concepts and dimensional modeling
- Experience with data integration and transformation (ETL) processes
- Experience working with global onshore-offshore delivery models
- Strong stakeholder management and communication skills
- Exposure to GxP or regulated environments
What We Do
You can rely on KMK to turn complex data into actionable insights to help drive real-world business decisions and improve the efficiency and effectiveness of your commercial analytics and sales operations. We have been assisting clients in the pharmaceutical industry do just that since our inception in 2000. Now with more than 120 full-time employees spanning the globe, we can provide analytical support as a project, SaaS or on-site. Our highly experienced, creative teams will work with you to eliminate the complexities of your commercialization efforts and offer sound analysis to aid your decisions. Eschewing a “one-size-fits-all” approach, we will listen to your needs and customize an approach integrating all of these areas to best meet your organization’s requirements: Advanced Analytics Market Research Health Economics & Outcomes Research (HEOR) Sales Force Effectiveness Planning and Analysis Data Services
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