Manager, Application Management

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The candidate will work closely with key stakeholders and development team on systems for Life Admin and Product Launch. As Life Admin System is a critical internal system for supporting operations which covered the CR, NB & UW, PA & Claims modules, high capability to work individually and collaborate with other application teams is required. In addition, the candidate will assist the supervisor to manage each project’s scope and timeline in order to ensure the team's deliverables are up to quality standards.

Job responsibilities:

• Assist the supervisor to manage each project’s scope and timeline and help to coordinate sprints, retrospective meetings and daily stand-up

• Coach team members in Agile frameworks and facilitate internal communication and effective collaboration

• Be the point of contact for communications on key stakeholders in projects and work with product owners to handle backlogs and new requests

• Align with DevOps and Agile delivery approach, tooling and practices adoption

• Follow the delivery control guideline required and ensure compliance and regulatory requirements are met

• Contributing to the ongoing support of the critical internal system

Job requirements:

• Bachelor’s Degree in Information Technology, Computer Science or Engineering

• 8+ years of IT development experience in financial services industry

• Experience in a scrum master/project manager role

• Familiarity with software development such as J2EE, NodeJS on Typesprint, sprint, SprintBoot and RESTful API etc

• Familiarity with backend development on Informix 4GL and database related technologies especially on Informix DB

• Solid knowledge and experience on backend core system of insurance industry

• Excellent knowledge of scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

• Good knowledge of Agile frameworks, principles and processes methods with tools and process such as Jira, Confluence etc

• CI/CD tooling including Git, Ansible, Azure DevOps, Jenkins, Terraform, Puppets, etc

• Excellent communication and servant leadership skills with problem-solving and conflict-resolution ability

• Scrum master certification is a plus

• Strong sense of responsibility

• Strong on analysis and problem-solving skills

• Good communication skills with both team members and key stakeholders

• Excellent command of English and Chinese (written and spoken)

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.