Manager; AI Engineering

Posted 2 Days Ago
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Chicago, IL, USA
Hybrid
148K-240K Annually
Entry level
Artificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • Industrial
Cat Digital delivers digital and technology solutions that power Caterpillar's world-famous yellow iron.
The Role
Lead and develop a software engineering team building cloud-native AI agents, assistants, orchestration frameworks, tooling, and observability solutions. Own technical strategy, architecture, delivery, reliability, security, scalability, operational excellence, and production support. Partner with product, data science, architecture, and business teams while managing releases, resources, risks, and multiple initiatives. Coach engineers, improve engineering practices, and ensure responsible AI and governance compliance.
Summary Generated by Built In
Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
Job Summary
We are seeking an experienced Software Engineering Manager to lead a team responsible for designing, building, and operating cloud-native AI agents and tools. In this role, you will provide technical and organizational leadership for a team developing enterprise-scale AI Assistant that transform how Caterpillar customers, dealers, and employees interact with digital products.
You will oversee the end-to-end delivery of AI-powered applications and services, including agentic based architecture, agent orchestration framework and tools services, and observability solutions. The ideal candidate combines strong people leadership with hands-on technical expertise in modern software engineering and Generative AI technologies.
What You Will Do
  • Lead and develop a high-performing team of software engineers responsible for AI agent and AI tooling development.
  • Drive technical strategy, architecture, and execution for cloud-native AI solutions.
  • Oversee the design, development, deployment, and operation of AI agents, agent orchestration, and supporting services.
  • Partner with product owners, architects, data scientists, business stakeholders, and engineering teams to define and deliver AI-enabled capabilities.
  • Establish engineering best practices, coding standards, testing frameworks, security controls, and operational excellence processes.
  • Own service reliability, scalability, performance, and production support for AI applications and platforms.
  • Lead release planning, resource allocation, project execution, and risk management across multiple initiatives.
  • Drive continuous improvement in engineering productivity, software quality, observability, and automation.
  • Develop team capabilities through coaching, mentoring, career development, and succession planning.
  • Foster a culture of innovation, experimentation, collaboration, and accountability.
  • Ensure compliance with enterprise security, governance, and responsible AI requirements.

What You Will Have
  • Organizational Leadership: Proven ability to lead software engineering teams and deliver results through others. Experience building highly engaged teams and developing engineering talent.
  • Software Development: Deep understanding of modern software engineering principles, design patterns, and development practices. Experience leading the delivery of distributed cloud-native applications.
  • Software Architecture: Experience designing scalable, resilient, and maintainable software platforms. Ability to evaluate architectural tradeoffs and guide technical decisions.
  • Software Quality & Operations: Experience establishing testing strategies, observability standards, monitoring practices, and incident management processes. Knowledge of reliability engineering, security best practices, and operational excellence.

Considerations For Top Candidates:
  • Proven experience leading engineering teams.
  • Experience building AI assistants, digital copilots, autonomous agents, or AI-powered business applications.
  • Experience with AI evaluation, model observability, prompt management, and experimentation frameworks.
  • Experience working with cloud AI services and leading foundation models such as OpenAI, Anthropic Claude, Gemini, or open-source alternatives
  • Understanding of LLMs, RAG architecture, tool-calling patterns, prompt engineering, and agent orchestration frameworks.
  • Familiarity with frameworks such as LangGraph, LangChain, Semantic Kernel, CrewAI, or similar technologies.
  • Experience building and operating applications on major cloud platforms such as AWS, Azure, or Google Cloud.
  • Knowledge of containerization, CI/CD pipelines, infrastructure-as-code, and platform operations.
  • Strong proficiency in Python, Go, Java, or similar programming languages.
  • Strong knowledge of Agile development
  • Experience working in Azure DevOps

Summary Pay Range:
$147,760.00 - $240,110.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement

* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position.
Posting Dates:
September 1, 2026 - September 20, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.

Skills Required

  • Proven experience leading software engineering teams and delivering results through others
  • Experience building highly engaged teams and developing engineering talent
  • Deep understanding of modern software engineering principles, design patterns, and development practices
  • Experience leading delivery of distributed cloud-native applications
  • Experience designing scalable, resilient, and maintainable software platforms
  • Ability to evaluate architectural tradeoffs and guide technical decisions
  • Experience establishing testing strategies, observability standards, monitoring practices, and incident management processes
  • Knowledge of reliability engineering, security best practices, and operational excellence
  • Experience leading engineering teams
  • Experience building AI assistants, digital copilots, autonomous agents, or AI-powered business applications
  • Experience with AI evaluation, model observability, prompt management, and experimentation frameworks
  • Experience working with cloud AI services and foundation models including OpenAI, Anthropic Claude, Gemini, or open-source alternatives
  • Understanding of LLMs, RAG architecture, tool-calling patterns, prompt engineering, and agent orchestration frameworks
  • Familiarity with LangGraph, LangChain, Semantic Kernel, CrewAI, or similar technologies
  • Experience building and operating applications on AWS, Azure, or Google Cloud
  • Knowledge of containerization, CI/CD pipelines, infrastructure as code, and platform operations
  • Strong proficiency in Python, Go, Java, or similar programming languages
  • Strong knowledge of Agile development
  • Experience working in Azure DevOps

What the Team is Saying

Pradeep
Christina
Chad
Madison
Rakshan
MacGregor
Stan

Caterpillar Compensation & Benefits Highlights

  • Retirement Support Company materials and labor agreements describe a strong 401(k) program with matching and additional employer contributions for many groups, with recent union terms further enhancing retirement provisions. This breadth and employer funding position retirement as a core strength across regular full‑time roles.
  • Healthcare Strength The Total Rewards overview lists comprehensive medical, dental, and vision coverage, HSAs/FSAs, and an enhanced EAP with up to 16 counseling or coaching sessions per covered person, alongside wellness tools like Healthcare Bluebook. Such depth and supporting resources indicate robust healthcare support for most eligible employees.
  • Leave & Time Off Breadth Offerings include PTO (vacation, holidays, volunteer time), parental and adoption leave, and in some locations a year‑end shutdown, with tenure‑based accrual growth; union updates also expanded paid‑absence policies. These features provide multiple pathways for time away and family support, though exact practices can vary by site.

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The Company
HQ: Irving, TX
100,000 Employees
Year Founded: 1925

What We Do

Cat Digital is the digital and technology arm of Caterpillar Inc., responsible for bringing digital capabilities to our world-famous yellow iron. With over 1.5M connected assets worldwide, our teams use data, technology, advanced analytics and AI capabilities to help solve our customers' toughest challenges.

Why Work With Us

At Cat Digital, we're accelerating Caterpillar's digital transformation to help customers solve their toughest challenges. Our teams use enterprise-wide data, emerging technologies, and customer insights to deliver solutions that drive real-world impact. Join us as we create innovative experiences that help customers succeed and power the world aro

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