Who we are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Primary Function
The Manager Advance & Expense plays a critical role in the financial operations of the company. The purpose of this role is to provide leadership and oversight to the Advance Management team, with a focus on managing the general ledger to system comparison, monitoring expenses to identify business losses, and ensuring the accuracy and compliance of advance and expense processes. The Manager Advance & Expense will be responsible for analyzing and resolving the general ledger to system outages to ensure that the general ledger is accurate and in compliance with company policies and procedures. This individual will also monitor processes to identify any business losses and work with internal departments and suppliers to resolve any discrepancies or issues related to expenses. This individual will be responsible for implementing and enforcing expense management policies and procedures, as well as leading process improvement initiatives to streamline the expense management process and minimize business losses.
As a leader, the Manager Advance & Expense will be expected to manage and mentor team members to ensure their professional development and growth. This individual will also be responsible for preparing reports and providing insights on expense performance and trends to senior management, which will help the Servicing Financial Control department make informed decisions. Overall, the Manager Advance & Expense will play a key role in ensuring the accuracy and compliance of the company's financial information, as well as in providing leadership and oversight to the Advance Management team. This is a challenging and rewarding role that requires strong analytical skills, attention to detail, and excellent communication and interpersonal skills
Direct Reports
- Advance & Expense Management Analyst
Principal Duties
- Analyze and resolve general ledger to system balances to ensure accuracy and compliance with company policies and procedures
- Monitor processes to identify and address any business losses
- Provide oversight to the general expense and advance processes, including tracking expenses and processing advances and reimbursements
- Implement and enforce expense management policies and procedures to ensure compliance with company guidelines
- Work closely with internal departments and suppliers to resolve any discrepancies or issues related to expenses
- Prepare reports and provide insights on expense performance and trends to senior management
- Develop and maintain an effective system of internal controls to ensure the accuracy and integrity of financial information
- Lead process improvement initiatives related to expense management and advance processes
- Manage and mentor team members to ensure their professional development and growth
- Performs related duties as assigned by management.
Education and Experience Requirements
- Bachelor’s Degree
- 6-8 years Mortgage Servicing experience
- 4+ years supervisory experience
Knowledge, Skill, and Ability Requirements
- Proficient working knowledge of Microsoft SQL, Microsoft Outlook, Word, and Excel.
- Strong verbal and written communication skills.
- Excellent time management skills to complete multiple deadlines with minimal supervision
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
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Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities
Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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What We Do
Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential Investment Corp. family. More information is available at www.newrez.com.
© 2022 Newrez LLC {f/k/a New Penn Financial, LLC}. All Rights Reserved. {Doing business as Newrez Mortgage in the states of Arkansas and Texas}. {Website approval pending with the New York Department of Financial Services.} This communication does not constitute a commitment to lend or the guarantee of a specified interest rate. All loan programs and availability of cash proceeds are subject to credit, underwriting and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply. Newrez LLC, 1100 Virginia Drive, Suite 125, Fort Washington, PA 19034. Corp NMLS#: 3013 (www.nmlsconsumeraccess.org). Additional licenses available at www.newrez.com. Equal Housing Opportunity.
