Manager, Administrative Systems

Position Summary

The Manager, Administrative Systems integrates and manages all aspects of National University’s administrative computer systems, including Peoplesoft and Anthology. Oversees project planning, resource allocation, and the development of software engineering processes. Additionally, maintains a solution-oriented approach while initiating and carrying out objectives with all Information Technology department managers and directors.

Essential Functions:

• Provides direction for the software development team in the Information Technology department that are consistent with established National University goals and objectives.
• Directs and oversees the programming efforts within the Information Technology department to ensure compatibility, integration, and delivery of all University core applications including functional and technical components.
• Manages the assignment and tracking of programming projects to contractor resources to maximize team productivity and minimize financial impact.
• Performs project planning, including scoping, resource planning and supervision, budgeting, and deployment.
• Ensures that solutions provided are flexible, extensible, and scalable, as well as fit into the overall architecture
• Develops and adapts quality software engineering processes that allow the team to provide solutions in our challenging environment within project constraints.
• Provides support as needed to production systems ensuring that both internal and external customer needs are met.
• Identifies the potential risks and plans mitigation for project(s).
• Communicates/escalates project issues to leadership as appropriate.
• Displays a commitment to deliver systems in a timely manner according to business needs.
• Motivates staff to deliver quality projects within constraints.
• Leads projects for technologies or systems that may lie outside of prior background experience.
• Proactively works to provide solutions to challenges as they arise.
• Other duties as assigned.

Supervisory Responsibilities:

• Supervisor duties to include:
  • Hire, train, and develop at least 5 direct reports to include supervisors and analysts.
  • Mentor and coach team members, as necessary.
  • Evaluate team member performance.

Requirements:

Education & Experience:

• Master's degree with a focus in Computer Science or software development and four (4) years as a software developer/engineer required.
  • Or, Bachelor's degree with a focus in Computer Science or Programming and six (6) years as a software developer required.
• A minimum of three (3) years of experience with SIS systems such as Peoplesoft Campus Solutions or Anthology required.
• A minimum of three (3) years of experience leading teams and managing multiple projects preferred.
• Experience managing an Information Technology department or team within a higher education academic organization preferred.
• Experience in higher education preferred.
• Experience working in a technology-driven enterprise preferred.
• All skills, abilities and education will be considered for minimum qualifications.

Competencies /Technical/Functional Skills:

• Strong written and verbal communication skills.
• Possess a positive and constructive mindset.
• Proven ability to identify opportunities for improvement both internally and externally to the organization.
• This position requires a vast amount of creativity and independent judgment during the creation and implementation of university-wide information systems.
• Strategic leadership with a vast amount of creativity and independent judgment during the creation and implementation of university-wide information systems.
• This position requires facility with database systems, including data warehouse environments, and tools for reporting and analyzing structured and unstructured data sources.
• The ability to develop complex projects and operational plans and communicate effectively with Executives and IT subordinates to drive toward project completion.
• Problem solves effectively and quickly to generate solutions as the Manager helps conduct a process analysis to identify root cause and develop creative solutions.
• Demonstrate thought leadership structuring and managing work--managing deliverables, scope, schedule, and expectations.
• This position is primarily responsible for the supervision of a major department in the Information Technology area. The success of the University's Information Systems depends on the integration and compatibility of all functional technical areas.
• Work with the management of the University to determine the University's goal and objectives for the optimum use of the computing resource within the organization. This position is article to a fully functional University Information System.
• Demonstrated ability to learn quickly and balance competing priorities.
• Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
• Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. 
• Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals and objectives.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community.
• Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.

Location: Remote

Travel: No Travel Required

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:

Annual Salary: $79,930.00 - $107,900.00

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.