Manager, Administrative Operations

Reposted 5 Days Ago
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Campus, IL, USA
In-Office
Mid level
Edtech
The Role
The Manager, Administrative Operations provides high-level support to the EVP, coordinating communications, managing the EVP's calendar, overseeing team tasks, and ensuring strategic alignment of initiatives while fostering strong relationships with stakeholders.
Summary Generated by Built In
The Manager, Administrative Operations serves as a strategic partner to the Executive Vice President (EVP) and provides high-level operational, communications, and coordination support for a complex executive portfolio. This position ensures the EVP’s time, communications, and engagements are aligned with institutional priorities. The role staffs the EVP by managing information flow, coordinating executive initiatives, preparing briefing materials, supporting presentations and communications, and exercising judgment in prioritizing requests for meetings, appearances, and commitments. The Manager provides daily oversight and supervision, represents the EVP in meetings as appropriate, and ensures meetings are purposeful, communications are clear, and initiatives across the EVP’s portfolio remain coordinated and on track.

Executive Leadership & Strategic Support

  • Serves as the primary support to the EVP. Prepares briefing materials, background information, and talking points for meetings, presentations, and events.

  • Attends meetings as needed to capture key decisions, track follow-up items, and ensure action items are completed.

  • Assists the EVP in preparing for high-level internal and external engagements.

  • Strategically manages the EVP’s complex calendar to align time with institutional priorities.

  • Evaluates and prioritizes requests for meetings, appearances, and commitments using sound judgment.

  • Coordinates meeting preparation to ensure discussions are productive and decisions are well-informed.

  • Coordinates agendas and materials for leadership meetings involving the EVP. Tracks decisions and commitments from meetings and ensures follow-through.

  • Maintains systems for organizing executive materials, presentations, and briefing documents.

  • Drafts and edits correspondence, scripts, remarks, and talking points on behalf of the EVP. Reviews, prioritizes, and responds to emails and communications as appropriate on behalf of the EVP.

  • Develops and refines presentations and briefing materials for internal and external audiences.

  • Manages the EVP social media accounts as appropriate.

Operational Leadership

  • Provides daily oversight and supervision to members of the EVP team.

  • Assigns and delegates tasks, provides direction, resolves work problems, communicates job expectations, trains employees, and develops professional growth opportunities.

  • Conducts annual employee evaluations, provides ongoing feedback and coaching, and effectively recommends pay increases, promotions, and other personnel actions.

  • Approves leaves and authorizes overtime as appropriate. Administers disciplinary actions upon approval and in collaboration with Human Resources.

  • Ensures alignment of assessment strategies with program objectives and fosters a culture of collaborative problem-solving and educational equity.

Portfolio & Initiative Coordination

  • Supports coordination of initiatives and priorities across divisions reporting to the EVP.

  • Tracks key projects, deadlines, and follow-up items to ensure progress across multiple initiatives.

  • Facilitates communication and information flow between the EVP and leaders within the portfolio.

Relationship Management

  • Serves as a liaison between the EVP and internal and external stakeholders.

  • Maintains strong working relationships with college leaders, faculty, staff, and community partners. Handles sensitive and confidential information with discretion and professionalism.

Culture of Respect

  • Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

OTHER DUTIES & RESPONSIBILITIES

  • Manages multiple assignments of varying complexity and meets tight timelines and deadlines, with the ability to adapt to changing needs of the College and business partners.

  • Ensures College name and image is perceived positively by external as well as internal

  • audience/stakeholders.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

  • Bachelor’s degree or equivalent professional experience.

  • Three (3) years of experience supporting senior leaders or executives in a complex organization.

  • *An appropriate combination of education, training, coursework, and experience may qualify a candidate.

LICENSES AND CERTIFICATIONS

State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

WORKING CONDITIONS

Typical office/academic environment. Regular exposure to moderate noise typical of business offices. 

*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.*For first consideration, please submit your application and resume by 5:00 PM on Friday, May 1, 2026.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must complete the following:

  • Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Skills Required

  • Bachelor's degree or equivalent professional experience
  • Three years of experience supporting senior leaders or executives
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The Company
Columbus, Ohio
2,981 Employees
Year Founded: 1963

What We Do

Columbus State has been thriving for 50 years. We’re the second largest college in Ohio based on enrollment, we’ve awarded more than 50,000 degrees, and we have a near $1 billion dollar annual impact on our local economy. These are the things we can measure. But then, there are the things we can’t. Like the individual attention our students get in small classes. The wisdom and expertise of our faculty. And the confidence our students build, knowing they’re supported at every turn by professors who are dedicated to their success. At Columbus State, that experience is beyond measure

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