Job Description
The Identity and Access Management organization within Takeda is looking for a Lead of Directory Services. The role is responsible for directing engineering and service delivery for Takeda's on-premises Active Directory domains and related services, and Takeda's Azure AD tenant. The position leads operations and infrastructure components, provides escalation support, coordinates 3rd level support according to ITIL processes and Takeda's SOPs. As part of the Identity and Access Management team, the role reports to the Head of Directory Services.
ACCOUNTABILITIES:
- Leads all aspects of engineering and service delivery for Takeda's enterprise Active Directory, Azure AD, AWS managed AD and related directory services
- Cultivates collaborative and growth-oriented culture in the Directory Services team and the Identity and Access Management organization
- Engages with team members, peers, cross-team and cross-organizational stakeholders to deliver on organizational and Takeda's mission and goals
- Contributes to growing the Directory Services & IAM brand across Takeda
- Supports the IAM organization with strategy, design, planning, and deployment of IAM solutions and capabilities
- Embodies continuous improvement mindset by identifying opportunities for improving service design, delivery, reliability, and security
- Monitors and reports performance of managed Directory Services and Azure AD
- Leads team with data-driven decision making, a "security" first mindset, and seamless end-user experience conviction
- Develops short-term/long-term plans and objectives for the services and supported technologies
- Drives efforts towards modernization of the Directory Services and improving overall security, reliability, and stability
- Deploys new services or changes following operations acceptance criteria and change management procedures
- Leads operations of infrastructure components, provides escalation support, coordinates 3rd level support according to ITIL processes and Takeda's SOPs.
- Solves or escalates incidents/requests and operating level breaches, validates operating level reports
- Defines infrastructure service requirements and operations acceptance criteria for service development projects and external providers
- Collaborates with counterparts from other functions, function groups and across regions. Ensures that service delivery in the function is monitored effectively and that identified actions to maintain or improve levels of service are implemented. Ensures that operational methods, procedures, facilities, and tools are established, reviewed, and maintained.
- Performs impact analysis of changes to functional groups globally
- Supports the Head of Directory Services in developing a vendor management process in collaboration with indirect procurement
- Delivers solutions in accordance with Takeda system development life cycle, policies, and ITIL guidelines
- Ensures services are delivered in accordance with all applicable compliance requirements, i.e. SOX, GxP including Audit life-cycle
- Monitors the market to gain knowledge and understanding of emerging technologies and trends, proposes measures to either improve existing capabilities or introduce new ones, lobbies for organizational support, and procures and implements enhancements
- Oversees the consolidation of multiple legacy Active Directory domains
- Supports Takeda's digital estate transformation journey by eliminating digital debris and help evolve the directory services space from traditional on-premises platform to a cloud-based identity and access management platform
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
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What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world.
We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts.
Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives.
Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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