Manager, Accounts Receivable

• Plan for your future with our Global Ownership Program (Annual RSU awards for eligible employees), a 401K with a generous company match, and an Employee Stock Purchase Plan offering company stock at a discount.

• We prioritize your health with access to a dedicated Health Concierge service.

• Enjoy a generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. We also fuel your ambition with tuition reimbursement, support for professional certifications, and a wellness reimbursement program.

Your Next Career Opportunity – Manager, Accounts Receivable
The primary responsibility of this position is to direct and coordinate all functions related to Accounts Receivable (A/R), Billing, Cash Applications, Account Reconciliation, and Aging. The Position assists in improving and maintaining the overall quality, accuracy, and timeliness of the team's billing, cash application, collections, and overall aging reduction. Perform root cause analysis for A/R issues and develop and implement strategies, process improvements, and automation to increase overall performance and facilitate downstream processes.
What You Will Do – Primary Responsibilities

• Manage the day-to-day initiatives and activities of the Accounts Receivable (A/R) teams of the Domestic and International markets. This include Billing, Cash Applications, Account Reconciloiation and Aging.
• Collaborate with various cross-functional teams including external customers to resolve process and/or system issues.
• Ability to communicate and develop relationships with key stakeholders.
• Perform root cause analysis and implement permanent solutions to eliminate the source of the aging including aged invoices, partial payments, unapplied cash, overpayments, cash reapplications, refunds, etc.
• Oversee the reconciliation of subsidiary Accounts Receivable ledgers to the general ledger; ensuring suspended and aged items are investigated, researched and posted correctly.
• Enforce the policies and procedures regarding the posting, application, and reconciliation of cash as outlined in Sarbanes-Oxley Narrative to ensure all key controls are being followed.
• Routinely interact with internal and external auditors’ walkthroughs with support staff and fulfill audit requests.

Supervisory Responsibilities

• Work with Talent Acquisition to recruit, interview, select, hire, and employ a talented and diverse group of high performing team members.
• Provide oversight and direction to team members in accordance with the organization's policies and procedures.
• Coach, mentor and develop team members, including overseeing new team member onboarding and providing career development planning and growth opportunities.
• Empower team members to take ownership of their job and goals. Delegate responsibilities as needed and provide routine constructive feedback on performance.
• Create a culture that is consistent with the organization's focus on team member engagement and that aligns with the organization's mission, vision and values.
• Lead team members using a performance management and development focused approach to assist in goal setting, two-way feedback, and performance development planning.
• Lead team members to meet the organization's expectations for productivity, quality, and goal accomplishment.

What You’ll Need – Qualifications & Requirements

• Bachelor's Degree in a related field of study or H.S. Diploma/GED and equivalent work experience; and at least 3-years of account Accounts Payable or Accounts Receivable, including 1 year of supervisory experience. 

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