Manager, Accounting

Posted 2 Days Ago
Be an Early Applicant
Tempe, AZ
78K-133K Annually
Senior level
Healthtech • Pharmaceutical
The Role
The Manager, Accounting is responsible for overseeing the company's billing and collections functions, ensuring high-quality service, and managing a team of finance professionals. The role involves implementing new clients, improving billing processes, and fostering a collaborative team environment.
Summary Generated by Built In

Exemption Status:United States of America (Exempt)

$78,444 - $105,900 - $133,356

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Summary:

The Manager, Accounting plays a key client-facing role in accounting for the company’s revenue stream and is responsible for the management and performance of the entire billing and collections function while ensuring superior customer service. This position plans and manages the billings and collections of plan claims processing, Assures that the company provides the highest quality and accuracy of all transactions affecting our client plans. Ability to adapt and provide input to achieve shared goals and meet deadlines. Utilizes multi-source documents from Account Management and internal business units, to perform the billings, and supports multiple software platforms, from Precis billing and Quickbase work flow, to the Sage and Oracle Accounting system.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Implementation of new clients – including review of contract agreement, RFP language, pricing, broker fee requirements and other operational commitments. Regularly attends Implementation Committee meeting, RFP contract proposals meetings, pricing forums and ‘What Got Sold’ meetings. Reviews finalized ARBPC (Accounts Receivable Billing Parameter Checklist) and addresses any billing concerns with the client or sales teams;
  • Develops, maintains and improves the ARBPC process in collaboration with Account Management. Creates item codes, facilitates ARBPC routing, approvals, processing and provides reporting to ensure timely delivery and bill rate set up;
  • Manages and oversees the A/R and AP team and function, as well as reviews accuracy of work. Supervise and mentor a team of finance professionals, providing guidance and support to ensure high performance. Establish team and individual metrics and conduct regular performance reviews and provide ongoing training and development opportunities. Foster a collaborative and results-driven team environment.
  • Supports client billing via reviewing and posting of invoicing, cash receipts, settlements, adjustments, cash management entries and month end close procedures for TPA, and vertically integrated subsidiary companies.
  • Interacts and collaborates with IT team to refine and improve billing function, automation of billing parameters within Precis or any other accounting platform the entities the team support utilities, provide customized billing logic for specialized revenue, customers and projects. Continues to identify areas of improvement to streamline work processes and enhance billing functionality;
  • Implement process and control to validate and review of client invoices to ensure billing rates are supported with third party executed agreements;
  • Manage the AP function, including the timely processing of vendor invoices, payments, and reconciliation. Validate and review of vendor invoices to ensure proper documentation, proper authorization, and proper GL coding has occurred before payment is remitted;
  • Oversee the reconciliation of bank accounts related to client claims, ensuring accuracy and timeliness. Identify and resolve any discrepancies between bank statements and internal records. Develop and maintain strong internal controls to safeguard client funds.
  • Expands collection efforts to include health plans, providers, healthcare systems, pharmacies, and group payments. Develops ACH and other electronic payment solution automation and processes;
  • Assists in the implementation of specialized products from program such as Ray Savings cash card program or Ray Savings Rx discount programs. Develop accounting with proper controls for billing and collecting from TPA and Provider Network clients , as well as provide detailed revenue analysis;
  • Manages Accounting aging for all entities: TPA, Provider Network, and Cost Containment subsidiaries and Corporate trade accounts;
  • Provides direct communication to clients regarding any questions or concerns on account statements. Facilitates the collections process on sensitive client issues;
  • Interacts with internal Account Managers to ensure compliance with contracts for invoicing issues. Manages the administration of contracting issues to ensure clients are billed for services as appropriate. Responds to client questions regarding contract issues;
  • Facilitates the annual auditing process of client accounts and corporate accounts receivable financial statements. Partners with corporate finance department to ensure accuracy for corporate financial statements;
  • Responsible for TPA client monthly cycle which includes but not limited to billing, fund request, distribution of payments to plan service providers and claims payment.
  • Manage audit requests from internal and external auditors and clients’ auditors.
  • Conducts audits on client accounts to resolve billing, disbursement, and funding request discrepancies.
  • Work alongside department director to address internal audit recommendations.
  • Facilitates the client termination processes as appropriate. Partners with internal departments to ensure efficient processing. Manages distribution process to distribute funds for terminated clients; Lead the process of client account summary closeout, ensuring all financial activities are accurately recorded and reported. Collaborate with account managers and other stakeholders to address any discrepancies or issues during the closeout process. Prepare and present final account summaries to clients in a professional and timely manner.
  • Partners with financial institutions to ensure the proper funding of accounts through deposits (physical or electronic). Utilizes financial institution software to facilitate efficient transfer of funds and maintenance of accounts;
  • Analyzes major accounts and prepares monthly reconciliation of subsidiary accounts to general ledger; Recruits, manages, and retains the necessary resources to successfully perform the duties. Provides management of accounts receivable team, including developing policies, business processes and quality standards. Ensures that deliverables are on time, within budget, and meet the quality levels expected by the company’s internal and external customers;
  • Develops record keeping systems, forms, policies, work instructions and procedures related to accounts receivable and payables activities. Executes document retention procedures and co-ordinates off-site storage and pick up;
  • Identifies and resolves problems and inconsistencies and implements appropriate corrective procedures;
  • Communicates and coordinates accounting policies, practices, and procedures with department and company managers and officials, vendors, reporting agencies, clients, customers, and the public;
  • Maintains internal controls to safeguard company assets and ensure Sarbanes Oxley (SOX) compliance;
  • Develops, interprets, communicates, and implements policy and procedures. Continuous process improvement review and recommendation; Ensures policy and procedures are documented, updated, and uploaded to Compliance 360.
  • Works with the Treasurer to maximize cash flow;
  • Performs month-end/year end close procedures and manage the 1099 process.

Supervisory Responsibilities

Manages assigned staff in the Accounts Receivable and Payable units. Responsible for the overall direction, coordination, and evaluation of the units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary.

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients; Manage difficult or emotional client situations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience  

Bachelor's degree from a four-year college or university; 5+ years related experience and/or training; or equivalent combination of education and experience. 3+ years supervisory experience. ; Previous experience within an accounts receivable function at a supervisory level. 4 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader (Dir+) that must completed within 12 months in new position may substitute for the supervisory experience requirement.

Computer Skills

To perform this job successfully, an individual should have knowledge of MAS 500 Accounting software; Internet software and Microsoft Office Suite Word Processing software.

Other Skills and Abilities

Self-starter with the ability to work both independently and in a team environment, strong work ethic, well-organized and detail-oriented.  Accounting background and ability to handle multiple tasks and to prioritize a heavy workload. Knowledge of generally accepted accounting principles (GAAP) and internal controls.

Prior managerial experience. Ability to develop staff to work in a team environment.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills  

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Work Location

This position must work on-site at the Tempe, Arizona location for purposes of providing adequate support to internal clients; being available for face-to-face interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders. Remote work is not an option for these purposes.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position requires no travel; however, attendance may be required at various local conferences and meetings.

The Perks:

  • Medical / Dental / Vision / Wellness Programs
  • Paid Time Off / Company Paid Holidays
  • Incentive Compensation
  • 401K with Company match
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego,
California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/VeteransOSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above
statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The Company
San Diego, CA
1,400 Employees
On-site Workplace
Year Founded: 1989

What We Do

MedImpact, an independent, trend-focused pharmacy benefit manager (PBM), is the nation’s largest privately held PBM, serving health plans, self-funded employers and government entities. Our business model is unique. We focus on effectively managing client pharmacy benefits to promote Lower Cost and Better Care through One Source. Our model aligns us with our clients. We help promote prescribing of lower-net-cost, medically appropriate drugs with fulfillment at the most appropriate participating pharmacy providing competitive pricing, good value and high-quality service.

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