Healthcare is complex. We’re here to change that.
RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone.
Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other.
At A GlanceThe Account Planning & Success (APS) team is a vital part of our Media business. We oversee the operational planning and execution of digital ad campaigns, focusing on client satisfaction and campaign success. Our collaborative spirit drives us to partner closely with Sales, clients, and other supporting teams to ensure campaigns are planned and executed flawlessly, consistently exceeding expectations. As a Manager, Account Planning & Success, you own accurate, on-time execution across your book of business.
Where You'll BeLocation: Charlotte Metro Area (Fort Mill, SC) | Hybrid
We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.
Office address: 1101 Red Ventures Dr Fort Mill, SC 29707
Campaign Management & Execution
- Build and revise media plans within SLA, ensuring every plan is accurate and deliverable before it reaches a client.
- Validate inventory feasibility before every plan goes out the door, flagging gaps early rather than after a plan is already live.
- Handle day-to-day changes, optimizations, and maintenance of media plans. Maintain media plans in the Order Management System for accurate invoicing and revenue booking. Process insertion order changes and ensure all stakeholders are aligned on campaign tactics and expectations.
- Collaborate with AdOps, Performance, and internal teams to ensure flawless execution — delivering on time, mitigating revenue risk, and meeting or exceeding KPIs. Align on client monthly billing requirements.
- Flag billing or IO discrepancies the moment they're spotted, and keep systems in sync so confirmations go out clean.
- Take ownership of data accuracy within sales workflow systems and tools.
Client Relations
- Handle time-sensitive inquiries to maintain high levels of client satisfaction.
- Engage with clients at meetings and events to strengthen relationships and support renewals and retention.
Strategic Partnership
- Help brainstorm and plan compelling proposals for top-tier advertising partners in the pharmaceutical and wellness industries, ensuring alignment with strategic campaign objectives including inventory management.
- Handle media plan changes for performance reallocations as well as proactive and reactive incremental offerings, coordinating efforts between cross-functional teams to maximize campaign success.
- Serve as a trusted subject matter expert across key areas the APS team is responsible for, proactively sharing knowledge, best practices, and trends with the immediate team and cross-functional partners alike.
- 3+ years of experience in digital publishing sales support or a digital agency in planning or buying (pharmaceutical experience is a plus)
- Exceptional written and verbal communication and client services skills
- Positive attitude when responding to frequent deadlines for multiple stakeholders, both internal and external — lead with a sense of urgency
- Strong problem-solving skills, with a proactive approach and the instinct to challenge assumptions rather than take a request at face value
- Strong fluency in digital media pricing models (CPM, CPUV, CPC, etc.)
- Strong understanding of Microsoft Office, DCM, Google Analytics, Google Ad Manager, CRM tools, and order management systems (e.g., Operative, Salesforce, OMS)
- Familiarity with Crossix, IQVIA, IAS, DoubleVerify, etc.
- Bachelor’s degree required
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
- Starting Salary: $80,000 - $90,000
*Note actual salary is based on geographic location, qualifications and experience - Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Pharmacy Benefits
- Income Protection Plans
- Pet Services Plans
- Mental Health Support
- Wellness Coaching
- HSA- Health Savings Account
- Commuter Benefits
- Gym & Fitness Center Discount Program
THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 12/04/2026.
Who We Are:
RVO Health is a health-technology company created through a joint venture between Red Ventures and UnitedHealth Group’s Optum. Together, we’ve brought some of the most trusted names in healthcare under one roof, including Healthline, Healthgrades, Fullspan Health, Medical News Today, Optum Perks, and more. We're the #1 source for doctor search in the U.S. Every day, people turn to our brands in moments that matter to find reliable health information, connect with doctors, save money on prescriptions, and take meaningful action on their wellbeing.
RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].
We do not provide visa sponsorship for this role at this time.
#LI-Hybrid
RVO Health Privacy Policy: https://rvohealth.com/legal/privacy
Skills Required
- 3+ years of experience in digital publishing sales support or digital agency planning or buying
- Pharmaceutical experience
- Exceptional written and verbal communication and client service skills
- Ability to manage frequent deadlines involving multiple internal and external stakeholders
- Strong problem-solving skills and proactive approach
- Fluency in digital media pricing models, including CPM, CPUV, and CPC
- Strong understanding of Microsoft Office, DCM, Google Analytics, Google Ad Manager, CRM tools, and order management systems
- Familiarity with Crossix, IQVIA, IAS, and DoubleVerify
- Bachelor's degree
RVO Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RVO Health and has not been reviewed or approved by RVO Health.
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Parental & Family Support — Parental leave is described as generous and well supported, with a dedicated bonding program standing out. This area consistently emerges as a strength within the total rewards package.
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Leave & Time Off Breadth — Time off includes solid PTO alongside an additional 'winter week' office closure that is treated as a notable perk. These elements enhance overall value even when base pay is considered standard.
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Retirement Support — A 401(k) with company match is a consistent offering and is regarded as one of the stronger components of the package. This supports longer‑term financial security in addition to salary.
RVO Health Insights
What We Do
At RVO Health, our mission is to give people a better way to health & wellbeing. We own and operate the largest health & wellbeing platform in the US, helping nearly 100 million people a month seek information, find a doctor, save money, and take action around their health & wellbeing. Our portfolio of industry-leading websites, products and services touches every part of the health and wellness journey. The Healthline Group portfolio (Healthline, Medical News Today, Psych Central, Greatist, and Bezzy) and the Healthgrades brand comprise the largest health information audience in the US. The Healthline Group connects millions of people daily to medically-backed information about thousands of health-related questions, products, and chronic conditions. Through Healthgrades, the largest marketplace for finding healthcare, we help half of Americans find and evaluate a doctor each year. Through Optum Store, we sell thousands of FSA/HSA-eligible health and wellness products direct-to-consumer and connect health seekers to mental health, condition-based virtual care, and an online pharmacy. Through Optum Perks, we help millions of people save money through our prescription savings program. Millions of health seekers also use RVO Health’s virtual coaching programs each year to lose weight, stop smoking, and find better wellbeing. Our portfolio includes education and advice, condition-based communities, access to healthcare, an ecommerce store of health products and services, prescription discounts and delivery, and more. We are making health easier to navigate, more accessible, and more affordable for everyone. Furthermore, all of our content, products, and services are medically-backed, so people can trust that they are getting accurate support for their health. RVO Health is backed by Red Ventures and Optum, part of UnitedHealth Group. Select brands previously operated by Red Ventures and Optum are now independently operated by RVO Health.
