Manager, Account Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account Management
Manager, Account Management - Fintech Segment (Regional LAC)
Overview• Are you energized by a fast-paced environment where you can be a commercial leader, a connector, and a key driver of Mastercard's growth in the Fintech ecosystem?• Do you have a passion for innovation, emerging technologies, and building strategic relationships with high-impact clients?• Are you excited to lead commercial initiatives that accelerate Mastercard product adoption across the Fintech space?
Mastercard's LAC team is seeking an Account Manager to lead relationships with strategic regional Fintech clients. This role is essential to strengthening Mastercard's position as a trusted partner in the segment, driving business growth, product adoption, and ecosystem expansion across multiple markets.
Responsibilities• Design and execute the commercial strategy for key regional Fintech accounts in LAC, aligned with global and local priorities.• Serve as the bridge between local and global teams to ensure cohesive execution of Mastercard's Fintech strategy, sharing best practices and aligning on program goals.• Partner with Digital Partnerships, Regional Fintech Leads, and Product teams to identify opportunities and build mutually beneficial relationships.• Work cross-functionally with Product, Marketing, Services, and Operations to implement business plans and monitor performance.• Maintain a strong commercial pipeline with clear visibility, disciplined follow-up, and high conversion.• Develop financial models and business cases to support strategic decisions.• Negotiate and execute customer agreements, ensuring alignment with objectives and process excellence.
All About You• Proven experience engaging and supporting Fintech or startup clients, with strong skills managing enterprise-level commercial strategies.• Excellent relationship builder across multiple levels of client organizations, navigating complex stakeholder environments.• Strong financial acumen: business cases, P&L management, performance evaluation.• Strategic mindset with the ability to assess market trends, competition, and regulatory dynamics to identify opportunities.• Creative problem solver with strong organizational skills; able to manage multiple priorities in a fast-paced environment.• Tech-savvy, quick learner, and able to contribute thought leadership in Fintech innovation.• Results-driven, proactive, and solutions-oriented, with a strong sense of ownership and urgency.• Thrives in ambiguity, embraces diverse perspectives, and works effectively in agile, cross-functional settings.• Knowledge of the LAC Fintech ecosystem is a strong plus.• Advanced English and Spanish; Portuguese is a plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.