Manager, Account Executives, Mid-Market West

Posted 6 Hours Ago
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Hiring Remotely in San Francisco, CA, USA
In-Office or Remote
144K-226K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
Owns a mid-market account portfolio, drives new business and expansion revenue, manages complex SaaS sales cycles, leads cross-functional deal teams, builds executive relationships, negotiates contracts, qualifies pipeline, forecasts results, and maintains customer satisfaction. The role requires outcome-based selling, MEDDPICC qualification, strategic account planning, and occasional customer and industry event travel.
Summary Generated by Built In
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Team Overview
Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud-first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, to guiding and aiding our customer's deployment and utilization of Atlassian at scale. However, above all, we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.
In this role, you will:
  • Own a book of ~30-40 accounts in our Mid Market segment (Atlassian seat count between 200-10,000) to drive Net New growth and expansion
  • Hold a quota that ranges between $1.5-3M annually, depending on your territory
  • Lead a cross-functional deal team(SDR, SE, SSE, AM, partners) as the quarterback, ensuring clear territory and account plans to optimal success; and being the point of contact for your accounts
  • Build and maintain executive-level relationships across many business groups including IT, business, sales, marketing, etc.
  • Leverage MEDDPICC to qualify, advance, and win complex opportunities honing in on the Why and value to customer short and long term goals.
  • Identify and close complex deals by building multithreaded, multi-solution strategic opportunities with the appropriate stakeholders through outcome-based selling tactics
  • Collaborate with internal teams such as channel, marketing, product, and customer success to keep customer satisfaction at the highest priority
  • Negotiate and price customer contracts
  • Source and qualify leads to maintain a healthy pipeline using various methods for your territory plans, and provide accurate forecasting to sales leadership
  • Stay updated on industry trends and competitors to maintain a competitive advantage
  • Travel occasionally for customer meetings, industry events, and intentional togetherness gatherings with your teams

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
This role may also be eligible for benefits, bonuses, commissions, and equity.
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $173,156 - $226,064
Zone B: $155,840 - $203,458
Zone C: $143,719 - $187,633
Your background:
  • 5+ years of quota carrying experience, with 2+ years focused on selling SaaS solutions
  • 1+ years of experience selling to enterprise companies
  • Being the quarterback for accounts in a matrixed sales organization, leading account planning efforts and creating alignment with internal teams
  • Having sold multi-point software solutions in multithreaded deals to mid-market or enterprise companies
  • Worked on both transactional and enterprise-grade strategic deals with sales cycles between 3-9 months and ranging from low to mid-six-figure ACV wins
  • Experience in solution or outcome-based selling tactics, aligning customer goals
  • Building relationships with executive and C-suite individuals
  • Utilizing multiple tools to achieve and correlate KPIs, campaign outreaches, data integrity, and storing all documentation
  • Successfully meet or exceed your performance targets
  • Experience growing enterprise accounts and applying a strategy that results in greater outcomes

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Skills Required

  • 5+ years of quota-carrying sales experience
  • 2+ years of experience selling SaaS solutions
  • 1+ years of experience selling to enterprise companies
  • Experience serving as the quarterback for accounts in a matrixed sales organization
  • Experience leading account planning and aligning internal teams
  • Experience selling multi-point software solutions in multithreaded deals to mid-market or enterprise companies
  • Experience with transactional and enterprise-grade strategic deals involving 3-9 month sales cycles and low- to mid-six-figure ACV wins
  • Experience using solution-based or outcome-based selling tactics
  • Experience building relationships with executive and C-suite stakeholders
  • Experience using multiple tools to track KPIs, campaign outreach, data integrity, and documentation
  • Record of meeting or exceeding performance targets
  • Experience growing enterprise accounts through strategic account management

What the Team is Saying

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Atlassian Compensation & Benefits Highlights

  • Parental & Family Support — Parental leave spans 26 weeks for birthing parents and 20 weeks for non-birthing parents, alongside inclusive family-formation benefits such as fertility treatment, adoption, and surrogacy. Additional supports include menopause resources and caregiving-related programs.
  • Retirement Support — Retirement programs include a U.S. 401(k) company match with immediate vesting and multiple contribution options. These are complemented by other financial wellbeing tools like HSAs/FSAs.
  • Healthcare Strength — Medical coverage is paired with mental-health resources, disability and life insurance, and options such as HSA/FSA. Descriptions also point to solid plan choices with access to counseling, coaching, and 24/7 support.

Atlassian Insights

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

Typical time on-site: None
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