Manager 3 (8645458)
Location: Plano, Texas (and various unanticipated locations throughout the U.S.; may work from home)
Job Responsibilities:- Analyze business requirements and lead the architectural design of Salesforce solutions, ensuring they are scalable, reliable, and aligned with industry best practices.
- Collaborate with stakeholders to gather requirements and translate them into architectural designs.
- Develop integration strategies with other systems, ensuring seamless data flow and functionality.
- Oversee the customization of Salesforce applications to meet specific business needs using tools including Apex, Visualforce, Lightning Components, and Flow while maintaining best practices.
- Determine when to use configuration versus customization to balance flexibility and maintenance.
- Develop data models that support business processes and reporting needs.
- Ensure data quality and integrity through proper data migration strategies and data governance practices.
- Conduct regular assessments of system performance and recommend improvements.
- Ensure data security and compliance with organizational policies and industry regulations.
- Create and maintain comprehensive documentation of the system architecture, design decisions, and implementation guidelines.
- Document data models, workflows, and integration processes for future reference.
- Stay updated with Salesforce releases and emerging technologies to continually enhance the architecture.
- Identify opportunities for leveraging new Salesforce features and capabilities to improve business processes.
- Develop and deliver workshops and training programs for end-users and developers to ensure they can effectively utilize Salesforce functionalities.
- Define project scope, goals, and deliverables that support business objectives.
- Create comprehensive project plans including timelines, resource allocation, and budget estimates.
- Track project milestones and deliverables, ensuring adherence to timelines and budgets.
- Prepare regular status reports for stakeholders, highlighting progress, risks, and issues.
- Implement Agile methodologies to enhance project flexibility and responsiveness.
- Facilitate sprint planning, daily stand-ups, and retrospectives to drive team productivity.
- Lead cross-functional teams including developers, business analysts, and QA testers, fostering collaboration and alignment.
- Provide clear direction and support to team members throughout the project lifecycle.
- Work on Salesforce development and implementation.
- Provide guidance to development teams on best practices for Salesforce development and implementation.
- Identify potential project risks and develop mitigation strategies to minimize impact.
- Address issues proactively, ensuring that project goals are met without compromising quality.
- Establish and enforce quality assurance processes to ensure deliverables meet defined standards.
- Oversee user acceptance testing (UAT) and gather feedback for continuous improvement.
- Review technical designs and code to ensure adherence to Salesforce standards and architectural principles.
- Build and maintain strong relationships with key stakeholders by understanding their needs and expectations.
- Facilitate workshops and meetings to gather requirements and present solutions.
- Act as a trusted advisor by providing insights on Salesforce capabilities and strategic recommendations for maximizing ROI.
- Help stakeholders understand how Salesforce can address their specific challenges.
- Utilize deep business knowledge of Salesforce products.
- Utilize Salesforce solutions.
- Manage teams and projects in a cloud environment.
- Oversee two Associate 2, one Consultant 2, one Manager 1, and one Manager 3.
- 5 years of progressive, post-baccalaureate experience in the job offered, or 5 years of progressive, post-baccalaureate experience in a related occupation
- utilizing deep business knowledge of Salesforce products to help assist with estimation for major new initiatives.
- Salesforce development and implementation.
- Salesforce solutions.
- Managing teams and projects in a cloud environment.
- Salesforce Certification.
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