We are looking for you, if you:
- have 3-5 years of working experience as an MI/Reporting Specialist and you have experience and affinity with working together in IT and solution-build driven teams,
- have good knowledge of MS Excel and VBA and you have experience in building data reporting for stakeholders,
- have an efficiency and automation oriented mindset with a proven track record of designing tools and solutions for improvement of operations processes
- have the ability to facilitate decision-making to drive complex design issues to a conclusion
- have a strong focus on understanding the regulatory and business requirements and supportive facts and data to build the target operating model design in line with ING Hubs ambitions,
- have the ability to display style flexibility to teams and adapt a plan, approach and behavior to different needs, cultures and situations,
- have strong resilience; ability to navigate through ambiguity and simplify complexity without losing essence,
- have ability to identify problems, analyzing key information and making connections, in order to find appropriate solutions,
- are fluent in English speaking and writing.
You'll get extra points for:
- a proactive, can-do, no surprises and positive mind-set,
- strong organizational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an international organization with multiple functional lines and one hierarchical line and deal with multiple (sometimes conflicting) interests,
- knowledge of robotics and process automation software (Alteryx, Xceptor or similar),
- knowledge of data visualization software (MS Power BI, Tableau or similar),
- experience with MS SharePoint,
- minimum 1 year of working experience with KYC (CDD, FATCA, CRS), Financial Economic Crime, Anti Money Laundering or Compliance
Your responsibilities:
- Building data reports and dashboards presenting performance, progress and other metrics of QA Team - 35%
- Identifying, designing and implementing process improvement solutions, tools and automations for the QA process - 35%
- Collaboration with other IBSS locations and partners in order to create a global unified standard of reporting and performance measurement - 30%
Information about the squad
With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
The FCC QA team is part of the 2nd Line of Defence within the banc and is a newly created team which is looking to expand so we can cover a number of Fincancial Crime areas.
If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Join us. Apply today.
The role naming convention in the global ING job architecture will be “Data Management Expert III”
Top Skills
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
