Management Analyst

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. 

ERG is seeking a full-time Management Analyst with mid- to senior-level experience to support IT testing, configuration management, requirements documentation, and reporting for a Department of Defense (DoD) client. While primarily a remote position, occasional travel will be required for this position to a federal site in Indian Head, Maryland. The ideal candidate will be responsible for gathering and documenting requirements, performing end-user testing, and collaborating with various stakeholders to improve end-user experience.

Job Description:

• Gather and document basic requirements for new IT development
• Perform end-user testing on IT applications developed in SharePoint and PowerBI with strong attention to detail
• Perform configuration management tasks, including configuration identification, configuration control, and associated documentation
• Issue reports and provide basic interpretations of large data sets, including those with financial information
• Facilitate effective team meetings between other analysts and developers
• Create and maintain documentation for data management processes and workflows
• Create how-to guides and trainings for end-users on applications and workflows
• Deliver assistance and guidance to end-users as needed
• Highly skilled in customer service and diverse stakeholder engagement

Qualifications and Skills:

• Bachelor's degree in information technology or a related field. Extensive related experience may be considered in place of a related degree
• 5+ years of experience in an IT development environment
• Experience with Microsoft Office, SharePoint, PowerBI, Excel and Dataverse
• Experience with web-based data management and application tools such as Microsoft Teams, Microsoft Power Platform
• Extreme attention to detail and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and in a team environment
• Prior experience working with DoD systems is a plus
• Have or be able to obtain a DoD Secret Security Clearance 

ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience.

ERG is an equal opportunity employer and complies with all applicable EEOC and affirmative action regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. As such, successful candidates must be committed to working with diverse and inclusive teams.

Please be aware, the only authentic corporate domain for ERG is https://www.erg.com. ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment.

If you’re a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG’s online application process as a result of your disability. To request accommodation, please contact Human Resources via email at [email protected] or call (781) 674-7293.

As ERG is a friendly, flexible, inclusive environment and has clients who are committed to making the world a better place, ERGers are incredibly dedicated. We promote and recognize principles of fairness, equity, and social justice in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.