Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Job Description- Deliver excellent customer service to major accounts in branch, by phone, and via email, building and maintaining strong long-term relationships
- Support sales activity on key projects and major accounts, identifying new leads and growth opportunities within the lighting and electrical sectors
- Manage major account orders and projects, ensuring accurate processing, timely delivery, and comprehensive project documentation
- Maintain current product knowledge specific to lighting and electrical solutions, providing expert guidance to customers and internal teams
- Support day-to-day branch operations including internal sales and project-based work
- Coordinate with colleagues on project timelines and deliverables, ensuring seamless execution of major account initiatives
- Work collaboratively across teams to support branch growth and enhance operational efficiency on all accounts and projects
- Strong customer service focus and good communication skills
- Experience in the lighting or electrical wholesale industries
- Basic numeracy and attention to detail
- Team player with a proactive, solution-oriented approach
- Previous retail, trade counter or customer-facing experience a plus
About Rexel and what we offer;
- Genuine career opportunities
- Access to SkillUp learning platform
- Global business
- Committed to a making a sustainable future possible
- We are passionate about being a genuinely diverse and inclusive business.
- Paid parental leave
- We are proud of our “Women in Rexel” program.
- Chance of global mobility if desired, with more than 1,900 branches across 21 countries.
- We have a ‘top of the range’ rewards and discounts platform called KUDO$
- Wellbeing support program and birthday leave!
Skills Required
- Strong customer service focus and good communication skills
- Experience in the lighting or electrical wholesale industries
- Basic numeracy and attention to detail
- Team player with a proactive, solution-oriented approach
- Previous retail, trade counter or customer-facing experience
What We Do
Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees
