Major Accounts Internal

Posted Yesterday
Be an Early Applicant
Richmond, Queensland, AUS
In-Office
Entry level
Appliances
The Role
Serve and grow major account relationships via phone, email, and branch interactions. Support sales on key projects, manage orders and project documentation, maintain product knowledge in lighting and electrical, coordinate timelines, and assist branch operations to drive account and project success.
Summary Generated by Built In
Company Description

Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries. 

Job Description

  • Deliver excellent customer service to major accounts in branch, by phone, and via email, building and maintaining strong long-term relationships
  • Support sales activity on key projects and major accounts, identifying new leads and growth opportunities within the lighting and electrical sectors
  • Manage major account orders and projects, ensuring accurate processing, timely delivery, and comprehensive project documentation
  • Maintain current product knowledge specific to lighting and electrical solutions, providing expert guidance to customers and internal teams
  • Support day-to-day branch operations including internal sales and project-based work
  • Coordinate with colleagues on project timelines and deliverables, ensuring seamless execution of major account initiatives
  • Work collaboratively across teams to support branch growth and enhance operational efficiency on all accounts and projects

Qualifications

  • Strong customer service focus and good communication skills
  • Experience in the lighting or electrical wholesale industries
  • Basic numeracy and attention to detail
  • Team player with a proactive, solution-oriented approach
  • Previous retail, trade counter or customer-facing experience a plus 

Additional Information

About Rexel and what we offer;

  • Genuine career opportunities
  • Access to SkillUp learning platform 
  • Global business
  • Committed to a making a sustainable future possible
  • We are passionate about being a genuinely diverse and inclusive business.  
  • Paid parental leave
  • We are proud of our “Women in Rexel” program. 
  • Chance of global mobility if desired, with more than 1,900 branches across 21 countries. 
  • We have a ‘top of the range’ rewards and discounts platform called KUDO$
  • Wellbeing support program and birthday leave! 

Skills Required

  • Strong customer service focus and good communication skills
  • Experience in the lighting or electrical wholesale industries
  • Basic numeracy and attention to detail
  • Team player with a proactive, solution-oriented approach
  • Previous retail, trade counter or customer-facing experience
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The Company
HQ: Paris
3,013 Employees

What We Do

Together, we’re delivering the power of a global brand Millions of US electrical customers trust the expertise, resources and relationships of Rexel Holdings USA. As the US presence of one of the world's largest electrical distributors, the Rexel Group, we apply our know-how, productivity tools and hands-on business-building initiatives to help our customers thrive. Always seeking better solutions Rexel USA is the home to many of the leading energy, communications and supply-chain brands in the US. We are continuously seeking new opportunities to add complementary brands to our company and further strengthen our value to customers and shareholders. Our Employees Make a Difference Rexel USA offers a wide range of career opportunities, from entry-level rotational programs to experienced electrical system design. Whether it's through designing alternative energy solutions, upgrading lighting in commercial or municipal buildings or finding new ways to optimize our customer's supply chain, our employees are making a difference in the world of energy solutions. To learn what categories of personal information we collect and the purpose of collection, please review our Applicant Privacy Notice at https://bit.ly/36PslzT

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