Major Account Manager - 9 Month Secondment

At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. 

We are offering an opportunity to take on a Major Account Manager role within our Service Delivery team on a 9-month secondment. This opportunity will require relocation to Perth for the duration of the secondment, with financial support provided to ensure a smooth transition. This is a unique opportunity to gain exposure to a different market, collaborate closely with the Perth team, and build capabilities that will strengthen your longterm career development within the organisation. If you’re looking for a change of scenery and an opportunity to enhance your skillset and expand your network, this is the role you want! 

As a Major Account Manager, you will be required to: 

• Build strong long lasting multi-level relationships with Enterprise customers 

• Contact customers on a regular basis to ensure clarity on projects and timeline 

• Provide operational assistance with an onsite presence 

• Provide continuous improvement from a business perspective and demonstrate understanding of our customer and market insights, including strategic consultancy 

• Deliver a no better experience resulting in the ongoing improvement of our NPS results 

• Focus on delivering the best logistics experience at all aspects of the supply chain resulting in the retention and extension of accounts 

• Provide insightful and value add reports and analysis on solution performance and opportunities for greater efficiencies  

Experience required: 

• Previous experience in an Account Management role 

• Strong process focus, specifically in relationship management 

• Deep understanding of commercial drivers of business 

• Proven analysis, problem solving, decision making and negotiation skills 

• Able to quickly navigate complex logistics scenarios and find the best solution 

• Relentless passion for providing a no better customer experience 

• A solution focused orientation 

• Enjoy working in a fast-paced and challenging environment 

This is a fantastic opportunity to take the next step in your career at efm Logistics and broaden your skillset. You will be well supported through the transition to ensure you are set up for success.  

  
Applications close EOB Wednesday 18th March 2026.