Job Description: Maitre d’
We are seeking an experienced, motivated individual to join our restaurant as a Maitre'd. As a lead member of our front-of-house service team, you will greet guests, make and confirm reservations to ensure the highest possible standards of service, in accordance with Cunningham Restaurant Group core values and procedures. Responsible for both the logistic details and setting the overall ambiance and atmosphere of the restaurant space, our ideal candidate has considerable prior experience in high-end food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen.
QUALIFICATIONS:
At least five years experience in a high-end, fast-paced restaurant
Exceptional organizational skills
Highly adaptable; thrives in changing environments
Motivational leader
Excellent communicator
Has a customer focus
Professional references that will speak to exemplary work performance
RESPONSIBILITIES:
Management of OpenTable online bookings
Make, adjust, and cancel guest reservations
Oversight of host team
Greet guests and guide them to their tables
Answer guest questions regarding food, drinks, and specials
Anticipate guest needs
Participate in daily pre-shift meetings
Maintain clean and tidy service areas
Ensure efficient and excellent service throughout a given seating
Completion of daily reports and communication
Additional responsibilities as directed by Leadership
Skills Required
- At least five years of experience in a high-end, fast-paced restaurant
- Exceptional organizational skills
- Ability to adapt and thrive in changing environments
- Motivational leadership ability
- Excellent communication skills
- Strong customer focus
- Professional references demonstrating exemplary work performance
What We Do
Community…Ownership…Connection Local is best. And for us, local starts with you and me: neighborhoods and communities where we live, work, and play. Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in 43 restaurants, 19 concepts, and sustainable, consistent growth. From BRU Burger Bar, a gourmet burger and craft beer hangout, to Vida, a fine dining venue with sommeliers in-house, CRG invites guests to engage in restaurant dining like never before. If you asked team members, what would they say about being a part of CRG? They would say they are proud to work for an organization that takes pride in serving dishes using local ingredients to create a thoughtful, artistic presentation. They would also say the company’s core values—connection, ownership, honesty, fairness, respect, kindness, and opportunity—are shared, and all play a vital role in the team. Most importantly, our team members would say they are supported and cared for in a way that allows colleagues to become friends and feel like family. Being part of Cunningham Restaurant Group is more than just a job—it’s an opportunity for a career full of personal and professional growth. CRG restaurants are part of the fabric of communities. Join Us.
