Mailroom Specialist

Posted 4 Days Ago
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Troy, MI, USA
In-Office
Entry level
Professional Services
The Role
Processes, tracks, scans, distributes, and maintains incoming and outgoing mail, legal documents, faxes, and client communications. Operates mailroom equipment, manages supplies and document inventory, retrieves and delivers mail at the post office, and ensures accurate, timely processing. Requires strong organization, data entry accuracy, computer skills, communication, multitasking, reliability, and dependable transportation.
Summary Generated by Built In

Mailroom Specialist

 

About Us
We are an innovative default law firm representing servicers and secured creditors across multiple jurisdictions. Known for our excellence, efficiency, and commitment to client success, we are looking for a Mailroom Specialist to join our dynamic team. If you’re passionate about default law, detail-oriented, and ready to elevate your career in a fast-paced, collaborative environment—this opportunity is for you.

 

What You’ll Do

The Mailroom Specialist is responsible for the daily processing, tracking, distribution, and maintenance of all incoming and outgoing mail for the firm. This position plays a critical role in ensuring legal documents, court correspondence, and client communications are handled accurately, timely, and in compliance with firm procedures. The ideal candidate must be highly organized, dependable, detail-oriented, and able to manage high-volume mail and printing operations.

Schedule: Monday through Friday, 9:30 AM to 6:00 PM

Work Location: In-Office Position

Major Duties and Responsibilities:

Administrative (100%)

  • Travel to the post office daily to retrieve mail from firm’s Post Office Box.
  • Travel to the post office daily to deliver outgoing mail.
  • Sort, track, scan and distribute all incoming and returned mail.
  • Ensure all incoming and outgoing mail is processed accurately and on schedule.
  • Operate printers, scanners, postage machines, and other mailroom equipment.
  • Maintain, organize and reconcile original legal documents inventory.
  • Monitor mailroom supplies/inventory and submit orders as needed.
  • Distribute incoming facsimiles (faxes).

Job Requirements:

  • High school diploma or equivalent required
  • Experienced in mortgage default, helpful
  • High degree of customer service
  • Advanced computer skills and ability to grasp new technologies
  • Error-free data entry skills and detail oriented
  • Ability to prioritize and multi-task frequently and/or shift focus quickly
  • Appropriate email and telephone etiquette
  • Ability to work efficiently as an individual in a team environment under the pressure of deadlines
  • Quick learner with an ability to take direction
  • Ability to adapt easily
  • Reliable transportation

Technology Required:

Position requires advanced knowledge of Windows and MS Windows and Office (including Word, Outlook, and Excel) experience required; knowledge of Adobe/Nuance Power PDF

Proficiency and potential for advancement will be measured by:

  • Quality/error rate
  • Productivity
  • Ability to learn new areas of practice
  • Being a team player
  • Effectively and efficiently communicate

Skills Required

  • High school diploma or equivalent
  • Experience in mortgage default
  • High degree of customer service
  • Advanced computer skills and ability to learn new technologies
  • Error-free data entry skills and attention to detail
  • Ability to prioritize, multitask, and shift focus quickly
  • Appropriate email and telephone etiquette
  • Ability to work independently and in a team environment under deadline pressure
  • Ability to learn quickly and take direction
  • Ability to adapt easily
  • Reliable transportation
  • Advanced knowledge of Windows and Microsoft Office, including Word, Outlook, and Excel
  • Experience with Adobe Nuance Power PDF
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The Company
HQ: Troy, MI
184 Employees
Year Founded: 1998

What We Do

Orlans Law Group is a women-owned law firm serving creditors’ rights and financial-services clients across ten jurisdictions. Its attorneys handle secured and unsecured asset matters, including residential and commercial loan foreclosure and workouts, bankruptcy, eviction, money judgments, auto and credit-card recovery, and real-estate transactions and litigation. The firm represents banks, servicers, lenders, credit unions, investors, and other organizations, combining legal expertise with technology-driven, cost-effective service.

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