Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you.
Role Description and Mission:
Provides primary mailroom, shipping and receiving support on a daily basis. Maintains a clean and functional office environment throughout the facility.
Key Outcomes:
- Picks up mail on a daily basis and delivers to the mail room for sorting and delivery. Receives, logs, delivers and documents receipt for all incoming deliveries.
- Sorts mail according to destination and type, such as returned letters, adjustments, bills, orders, and payments.
- Re-address undeliverable mail bearing incomplete or incorrect address.
- Examine outgoing mail for appearance and seal envelopes by hand or machine.
- Stamp outgoing mail by hand or with a postage meter.
- Distribute, scan and collect mail.
- Weigh mail to determine that postage is correct.
- Keep accurate records including USPS and Fed-Ex accounts.
- Orders mail and shipping supplies and maintains inventory levels.
- Trains and instructs associates on proper use of equipment.
- Operate company vehicles in a safe manner, obeying all traffic laws.
- Operate and troubleshoot multi-function printer (MFP) equipment, coordinates and schedules equipment repairs with vendors. Orders and tracks MFP Supplies.
- Order, stock and maintain office and coffee supply inventories.
- Works with cross-functional teams on the planning and set-up for meetings.
- Assists with building inspections, repairs and maintenance, moves and emergency procedures
Skills, Education and Experience:
EDUCATION: High school diploma\GED or equivalent experience.
EXPERIENCE: 2+ years related experience. Knowledge of multi-function printers and FedEx processes a plus. Basic computer skills (Microsoft Word, Excel, Outlook and Internet Explorer) are required. Experience with Google suite is preferred.
ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES):
- Internal Customer Service: Demonstrates a service-oriented approach, actively meeting the needs of internal customers and providing exemplary support related to facilities.
- Adaptability & Agility: Is fast and flexible, effectively embracing change and demonstrating the ability to pivot and adjust quickly in response to new facilities challenges and priorities.
- Focus on Results: Consistently maintains a focus on results, driving tasks and projects to completion efficiently and effectively to ensure the optimal functioning of the facilities.
- Teamwork & Collaboration: Exhibits strong teamwork and collaboration skills, working effectively with colleagues and cross-functional teams to coordinate maintenance and facilities operations.
- Informing & Communication: Provides clear, timely, and reliable information, communicating proactively with stakeholders regarding facilities status, changes, and service updates.
- Reliability & Compliance: Is reliable and strictly adheres to set guidelines and routines in completing tasks, ensuring consistency and compliance in facilities operations.
- Continuous Improvement: Proactively pursues new ways of improving processes and facilities management practices, seeking efficiencies and enhancements.
- Detail Orientation & Organization: Possesses strong attention to detail and excellent organization skills, managing tasks, schedules, and documentation meticulously.
Decision Making: Demonstrates the ability to make sou
Hiring In:
This is an onsite role in Medford, MA
The anticipated closing date to submit applications for this role is June 1, 2026.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- High school diploma or GED
- 2+ years related experience
- Basic computer skills
- Knowledge of multi-function printers and FedEx processes
- Experience with Google Suite
What the Team is Saying
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What We Do
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands. As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.
Why Work With Us
At Agero, our solutions help drivers when they need it most. Our work directly impacts the lives of over 12 million people each year, providing safety and peace of mind. We offer a unique career environment that combines the spirited energy of a fast-paced team with the stability of an established leader. Here you transform the road ahead and shap
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Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
