Key Responsibilities
Scan and capture all tracking details for outbound courier shipments.
Support shipping and receiving function as required by handling incoming shipments, distributing mail to various internal customers, process all US and Canadian outgoing mail to be sent via Canada Post, USPS, ICS and FedEx.
Handle sorting and distribution of incoming correspondence that is printed by a third party vendor and prepare outgoing mail using inserter machine
Prepare and process all shipments for US and Canadian certificate packages
Investigate and re-send returned US and Canadian mail as required.
Prepare mailing labels for agent correspondence
Support our internal and external business partners
Maintenance of in-house inventory
Proactively identify process improvement opportunities
Key Qualifications
Excellent attention to detail ensuring quality standards are met at all times
Ability to manage daily workflow to meet tight deadlines
Must be able to work under minimal supervision and take ownership
Ability to work in a fast paced and ever changing environment
Receptive to feedback, asks questions to obtain clarification
Strong oral & written communication skills and customer service skills to internal & external clients.
Knowledge and skill in the application of computer software programs and accurate data entry skills
Ability to work effectively in a team environment or as an individual as required
Knowledge of Microsoft Office application i.e. Excel, Outlook.
Hours of operation are from 8am to 8pm, including Saturdays and Canadian Statutory holidays as required.
#LI-Onsite
Salary Range:
$40,000 - $50,000
The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.
Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email [email protected] in advance of your appointment.
Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
Skills Required
- Excellent attention to detail ensuring quality standards are met at all times
- Ability to manage daily workflow to meet tight deadlines
- Must be able to work under minimal supervision and take ownership
- Ability to work in a fast paced and ever changing environment
- Strong oral & written communication skills and customer service skills
- Knowledge of Microsoft Office application i.e. Excel, Outlook
What We Do
Foresters Financial is redefining the life insurance and individual savings industry across the U.S., Canada and UK by enriching the lives, communities, and overall well-being of its members. Agents and members alike appreciate the turnkey-decisioned product offerings and end-to-end digitized processes that make it easy to get life insurance without traditional medical exams. State-of-the-art mobile tools help agents deliver tailored plans to prospective and current members. Dedicated to its members’ well-being, Foresters offers a suite of member benefits and is redefining the conventional life insurance model, bringing improved financial security and overall wellness to everyday North American families. Foresters recently merged with Canada Protection Plan to become a leading life insurance distributor in Canada. Foresters Financial is the trade name for The Independent Order of Foresters, the oldest non-denominational fraternal benefit society. For 23 straight years, The Independent Order of Foresters has received an “A” (Excellent) rating from A.M. Best.
